Ask Honest John

Most recently answered legal and consumer advice questions
I am sure that I have read in your column that if a fault which was present when the car was purchased, despite being just out of warranty, and the fault has not been rectified by the selling dealer, then...
I bought a 2002 MkIV Volkswagen Golf 1.6 16v from a garage in Clacton for £1990 in June. When I bought the car, there were a few things I requested the dealer to sort out before I collected the car. The...
Your legal people are talking rubbish, frankly, in their reply on page M5 of 16th July. There is no such thing as a 200 per cent success fee and never has been. Even if there was, 200 per cent of £275...
On Friday 3 June I purchased a 2002 Volvo S60 D5 SE for which I paid the trader £2,900 cash. The following day my dad noticed an oil leak coming from the 'tray' under the radiator. On Monday 6 June our...
Can the garage put the price of a car I ordered in January 2011 up by £2,700? I have rung them a number of times and I was assured this would not happen. But the car arrived a week ago and I was informed...
I’ve just purchased Vauxhall Combo from North Star Garage and discovered that the vehicle has got a lock speed which means I can drive up to 70mph only. I haven't been told about lock speed and there is...
I purchased a demonstration model Skoda Fabia vRS, current mileage 3,500 approx, and it is using about a litre of oil per 1,000 miles. No sign of blue smoke or oil on garage floor. The dealer implies this...
My wife recently bought a low mileage used Volkswagen Golf automatic from Partingtons of Woking. We were very impressed with the pre-handover service received, with various items such as broken wing mirror...
I had my 1993 Porsche 964 for sale and was contacted by an interested buyer, answered all questions asked honestly and he liked what he heard. We discussed money and he was happy to pay £13,000 after a...
I own a 2004 Jaguar XJ6 3.0 petrol automatic which has completed 61,000. It has been main dealer serviced from new and I have owned it since August 2007. The car has been a delight to own. At its last...
 

Ask Honest John

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 10% on GAP Insurance

Use HJ10 to save on an ALA policy

See offer