Our troublesome new Skoda Fabia has been in the dealer's for seven weeks - can we request a full refund?

In November 2010 we bought a new Skoda Fabia Greenline estate. On 10 April this year, the car broke down and we had be towed home by the RAC. The following day, the RAC towed the car from our home to the...

How can I compel my insurance company to refund me after their mismanagement of my accident?

I have a major problem with my insurance company following a "no fault" accident in October 2010. The company's mismanagement of the incident has left me significantly out of pocket. My formal complaint...

We've had to fix faults on my daughter's MINI Cooper - should the dealer who sold it to us reimburse us?

My daughter has just bought a secondhand car and has had two or three failures that she only discovered soon after buying the car. The car is an 8-year old MINI Cooper. The vendor is refusing to reimburse...

Why won't our dealer repair the faulty gearbox in my daughter's 2009 Ford Focus?

My daughter has had a 2009 1.6 Zetec Ford Focus for about 16 months, purchased from a Ford dealer with about 3,500 miles recorded when acquired. Soon after she took possession, she complained that the...

How can I retrieve £280 that I contributed to the cost of repairs on a warrantied Vauxhall Vectra last year?

I purchased a 2005 Vauxhall Vectra V6 CDTi last November. I also bought a year's warranty cover for £350 from the same dealership. After three months a fault developed in the high-pressure fuel delivery...

Should Volvo be reported to Trading Standards over their fuel economy claims?

If you take a look at Volvo's main website, the whole focus is where you could travel on a tank of fuel (800+ miles). Surely this is almost an issue for the Trading Standards office? I like the car but...

The dealer who sold us a secondhand Golf is refusing to fix an idle problem - how should I proceed?

I should be grateful for your advice on the following issue. My daughter bought a secondhand Volkswagen Golf 1.6 SE 2003 60,000 miles for £4,000 from a small car sales company in Devizes in December. It...

I was issued a PCN due to confusion over private parking in a public car park - how should I proceed?

Tunbridge Wells Borough Council (TWBC) owns and manages a multi storey car park opposite the train station. On the top two floors of the car park, there are about 50 designated car park spaces for rail...

Why will my dealer not repair an ESP fault on my Audi A3 under warranty?

I recently purchased a 2006 Audi A3 with full Audi service history and 47,000 miles on the clock. The ESP light has appeared and I have had a diagnostic test done. The fault is the brake pressure sensor...

Should I take my car dealer to court over an incorrect swirl flap repair on my Vauxhall?

I bought a car in June 2010, found a problem with the inlet swirl flaps, took it back to garage and they apparently repaired it over the course of a month. I got it back in August 2010 and in December...