Most recently answered legal and consumer advice questions
I have heard a lot of complaints from friends and acquaintances who own FIAT 500 TwinAir cars. The complaint is over fuel consumption. Most people seem to get about 30mpg. I went with my daughter to the...
I have recently read your comments on sat navs not accepting UK postcodes. I have this problem on my Mercedes-Benz plus another fault. In spite of pursuing this situation with the Mercedes-Benz dealer...
In September last year we had a 40,000-mile service on our Chevrolet Tacuma. The Chevrolet garage we bought it from and always go to advised me to get the cam belt replaced, which I agreed to. On 1 January...
I hope you can advise me on problems with an MoT test I have had on my Astra 1.7d Merit (mileage 118,000) recently. The test was carried out and I was given a failure notice on emissions, plus a couple...
Our BMW X5 3.0sd SE, bought new in September 2008 on a HP agreement, wore its rear tyres through to the metal within four months. BMW accepted there was a fault with the alignment from the factory and...
My son recently acquired a new SUV; this was after a long delayed wait. Sadly, after two months' ownership, it was damaged while road parked. The driver responsible admitted responsibility and an insurance...
I bought a second-hand MINI Cooper in December from a Mercedes-Benz dealer. It has a 3-month warranty, which expires at the end of next week. Due to the extended service periods on the MINI, it was not...
In September 2010 I returned a lease car after four years and three months, with 83,000 on the clock. It had a few scratches on it from hedges, etc, but nothing through to the metal, and the chap collecting...
We have had a total engine failure on our Espace 2.2 dCi and are wondering if others have has similar problems. Basically it started with engine losing power and flashing ‘Injector fault’ on the dashboard....
The brochure for my SEAT stated that a space-saver spare was supplied with the car, but it did not come with one. I pursued the matter vigorously with the dealer who relented and supplied me with a new...

