What's the whining sound coming from my Citroen C4's automatic gearbox?

I have just purchased a 2007 Citroen C4 automatic and have noticed a distinct whining noise when the speed is in between 34-38mph. At 35mph the noise is constant. I returned the car to the dealer for them...

My Jaguar X-Type has a rusty subframe but Jaguar won't accept liability. What should I do?

I am the owner of a Jaguar X-Type Estate registered in October 2008 and it has a rusty rear sub-frame. Jaguar completely deny responsibility and I have a letter from them stating "Surface corrosion is...

My 2007 Ford Mondeo has an air conditioning fault that was apparent when I bought it. What can I do?

I purchased a Ford Direct Mondeo 1.8 TDCI on 9 March 2009 (with 12,800 miles). During April, when the weather got warmer, I ascertained the air conditioning was not working. On 29 April I arranged for...

Can you help me prepare for a court case regarding my purchase of a faulty Ford Focus?

I am about to go to Small Claims Court on the 21 September and I am terrified. I feel there is a claim to be heard. It started last August when I purchased a Ford Focus diesel 1.8-litre from a local garage....

My new Audi A3 automatic is going to take nine months to arrive! What are my rights?

I signed an order and paid the deposit on a new Audi A3 Cabriolet automatic on 24 May and the order says for delivery in mid-September (although the dealer expected it by mid-August). I got a lot of flannel...

Please help me with a major warranty problem following repairs to my Skoda Fabia.

I bought a 2006-registered Skoda Fabia in December 2008. The car had 47,000 miles and was in good condition. At the time of purchase, I was given 12 months' Skoda warranty and was asked if I wish to extend...

My warranty company won't repair my Vauxhall Zafira's failed gearbox - what are my options?

Recently my Vauxhall Zafira went from being a superb gearbox to a bag of nuts in the palm of my hand. The only gears I had were third and fourth. I got relayed to a local garage, and when they looked at...

I paid a part-ex deposit and then realised the valuation on my car is too low. What can I do?

I started looking for a nearly new car and agreed a price of £10,500. I had no idea what my 2005 Mondeo TDCI Ghia was worth so trusted the dealer, who informed me that the book part-ex price on my car...

Is this Volkswagen Golf GTi Edition 30 an import?

I went to look at a 2008 57-plate Golf GTi Edition 30 yesterday. It looked like a good car, and as it was end of the month I got a good deal, as I paid cash and am to collect the vehicle on Saturday. Today,...

How will a dealership know whether my Honda's clutch failure is due to user error or not?

Please can you advise me of what steps to take if the dealership tries to charge me for a replacement clutch? I purchased a used Honda 10 weeks ago, they are checking tomorrow if it is due to mechanical...