A dealer is refusing to fix my faulty car - do I have to take him to court?

I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...

The emission fix ruined my car - are Volkswagen liable for not checking if it was modified?

I bought a Volkswagen Scirocco from a private seller in October 2016. The car was fully serviced and appeared to be in good condition. The other day Volkswagen did the emissions update and it completely...

Cars constantly park on our residential road - how do we stop this happening?

Our road has motor vehicles restricted signs, with "except for access". What does this mean? Any normal person would assume this meant access to residences on the road. Not only are we plagued by cars...

Emissions fix was applied by Volkswagen against my wishes - what are my rights?

My wife has a 2012 Volkswagen Golf TDI 1.6. She specifically asked the Volkswagen garage not to apply the EA189 emissions fix when the car had its service and MoT. However, it appears that they have applied...

My insurer refuses to suspend my policy while I get a new car - what do I do now?

I was recently involved in an accident which wrote off my car. I've notified my insurer without claiming and the third party hasn't claimed either (I suspect she was not insured to drive to begin with...

Should Skoda change my automatic for a manual under warranty?

I recently traded in a three year old Skoda Yeti 1.6 diesel for a one year old Skoda Yeti 1.2 DSG petrol to avoid all the oil burner pitfalls. But the new car has had to go in under warranty for a clutch...

Is there any legal requirement to have new cars serviced and maintained by the main dealer?

Is there any legal requirement to have new cars serviced and maintained by the main dealer? We have new cars which don't even appear to have service books for stamps.

The dealer knew about a fault with my car and didn't tell me - is that legal?

I just purchased a used Honda CR-V from a Honda dealer. After picking it up, I felt it had stiff steering and was concerned about safety. I have since found out that this is a characteristic of CR-V However,...

Could you offer some tips on buying a vehicle from a private seller?

I'm viewing a vehicle on Sunday and have read bits and pieces online regarding areas of concern. I've also done a background check via the gov.uk website and the AA website. Please would you be able to...

Should a new water pump last longer than seven months, 10,000 miles?

My Hyundai Santa Fe had a new water pump and cam belt last October. I've just been informed that the head gasket has gone as a result of the new water pump going. Should the new water pump last longer...