I bought a 2004 Audi A4 with a gearbox fault two weeks ago - should the dealer repair the gearbox?

I bought a 2004 Audi A4 1.8t Avant S Line with 75,000 on the clock from a dealer in Doncaster. I paid £8500 which included six months' tax. After a couple of days I noticed a whining noise and have since...

Why was the ESP module unplugged in my Volkswagen Touran?

I bought a '54 Volkswagen Touran 2.0TDi sport a month ago. I paid a high price because the car is as clean as a whistle inside and out and has done 100,000 miles. It has a full Volkswagen service history....

A member of the Good Garage Scheme repaired my Nissan Patrol's head gasket but it's failed again - do I have any redress?

I have a Nissan Patrol 2004 GR 3.0 diesel. During January 2010 (six months ago, just) it had a head gasket failure at 130,000 miles, and was repaired by an independent garage (a member of the Good Garage...

I bought a Volkswagen Beetle from a dealer who agreed to send the FSH and spare key later - he hasn't. What can I do?

Three weeks ago I part exchanged my old car for a Volkswagen Beetle from a local dealership. Half way into the journey to view the car (and potentially purchase it) the garage owner rang to say he had...

Why won't Land Rover sort this dangerous Discovery 3 brake pad fault through my warranty?

I have a 30,000 mile Land Rover Discovery 3. It's 30 months old and was supplied and serviced by the main dealer, the last time in November 2009. It recently developed a horrible squealing noise from the...

My Honda Accord's rear tyres are breaking up after just 12,000 miles - should I push for a refund?

I bought two Bridgestone tyres two years ago. They have covered 12,000 miles and the side walls on both tyres have developed cracks in bands about 1.5cm wide around the circumference of both tyres. The...

My insurance company is disputing a payout on my Mitsubishi FTO - what should I do?

I bought a Mitsubishi FTO last year, it's an N-reg. Another driver went into the back of me. Now my FTO has been written off by the insurance saying its worth £1300, which seemed OK. Then I get told that...

My new Hyundai i20 is stuck in reverse at just two weeks old - should I reject it?

My new Hyundai i20 stuck in reverse and won't shift. It is back at the dealer and they are repairing the gearbox. Should I accept this or should they be replacing it with a new car? Two weeks is not good.

My car's CD player went missing when the car was repaired after an accident - what do I do?

I recently had an accident with a fox. I drove the car back to my grandma's house on holiday where it was promptly taken by one of my insurance company's contractors with the CD player intact. A month...

Our Mitsubishi Grandis is suffering a recurring wiring fault - should Mitsubishi replace the car under warranty?

I have a 2007 Mitsubishi Grandis still under warranty. The car developed a wiring loom fault and, after several abortive attempts to replace it (wrong type sent from Japan twice), we finally got our car...