My insurer disposed of my written-off car without my permission - what do I do?

Following a prang, my car was classed as a write off and was sent to be stored at a salvage compound. The insurance company refused to settle the claim and say they advised me by voicemail to collect car...

Which cars are cheap to insure and run for a 17-year-old?

Can you let me know what is the best car for a 17-year-old, especially with the insurance part of the bargain being so high?

I was hit by another driver who won't answer the phone - how do I claim from her?

Last week I was hit from behind by a driver who got out and apologised for having dodgy brakes. She would only give me a phone number and said she would call me once she got to work with all her insurance...

Will my insurance company increase my premium if I have my BMW 3 Series remapped?

I have a BMW E46 and I'm planning to get my ECU remapped. Do I need to inform my car insurance provider? If I do, will they increase my premium? What if they refuse to add my modification? Do I have any...

Which cars are easily insurable for a 17-year-old?

Our daughter will shortly be 17 and will learn to drive. We currently have a two-year-old Touran and a six-year-old MINI Cooper soft top. We assume both would be horribly expensive to insure for our daughter....

Can my insurance company dispose of my written-off car without telling me?

I recently had an accident with an ambulance and my insurance company has written off my car under category C. Today I found out they have given my car to salvage without even telling me. They didn't even...

What do I need with my car insurance when hiring a car in the USA?

I will be hiring a car in the US in September for one month. Exactly what insurance cover do I require and what should I say "no thanks" to? The jargon used by the companies is confusing.

Can I claim for insurance premium increases after two non-fault accidents?

Is it possible to claim for an increase in premium as a result of non-fault accidents? My car was involved in two non-fault accidents, one in December 2008 and one in February 2009. In both situations...

Why doesn't my car exist on car insurance website menus?

Every year I try and buy my car insurance online. Problem is, when it comes to the specifics of my car it never appears on their drop-down list. Who creates this information, and how can I have my cars...

My daughter's car was damaged by another driver - is his insurance company obliged to pay for repairs?

Last week a car drove into the back of my daughter's Fiat Cinquecento. The driver, whose details we have, stated that he would pay the cost of repairs, estimated at about £350. The driver has now decided...