My new BMW came with one different brand tyre - should the dealer make sure all four are the same?

I've just bought a 2014, 20,000 mile BMW 320i xDrive M Sport from a BMW main dealer. The salesman told us it had new tyres all round. After delivery we noticed that it had three Pirelli PZero tyres and...

Discovered bodywork damage on manufacturer approved used car - should the dealer repair it?

I bought a manufacturer-approved used car in January of this year, from a dealer some distance away. Recently giving it a good clean, I discovered that the car has previously been in a minor bump (small...

Will a worn clutch be covered by an approved used warranty?

I bought an approved used MINI Cooper D 10 months ago with 53k miles on it. The dealer did not provide a service book at the time but promised to send me a service book, fully stamped, shortly. After 8...

Approved used car missing its service history

I have just purchased a used 2015 Ford Fiesta from a Peugeot dealership. I know nothing about cars so thought going via a dealership would be safer. I checked the car as much as I could with my limited...

Boxster or F-Type?

I'm planning to trade in my 2006 Boxster (40k, FSH) in the new year and am undecided between a 981 Boxster or F-type convertible. My budget is around £30k plus the trade-in, so I'm looking at manufacturer...

Legal rights after buying faulty used car

Hi HJ & Team. A question regarding our legal rights. We bought, approximately a month ago, a 2006 Ford Fusion 1.4TDCi Zetec with about 70k miles on the clock. We paid approximately £2,200 less a £500...

BMW X3 approved used car problems

I purchased a BMW X3 2007 (59,508 miles) from a BMW dealership in March 2013. The Turbo and Particulate filter failed at 68,424 miles. At 90,000 miles I returned the car to BMW again with Turbo, Particulate...

Please can you give details of how to attend London based auctions of used police dog patrol vans? vans

Dear John, my friend, who doesn't have a computer, is a professional dog walker and business is good. He wonders if it's possible to buy, at auction or otherwise, an ex-police dog patrol van or similar,...

I paid a deposit for a car that isn't available - can I get it back?

I recently spotted a nearly new approved used car at a local dealer on the BMW UK website which was exactly what I was after. It was advertised as available, not as "coming soon", so I assumed it would...

Faulty gearbox

In April this year I bought a 61-plate Hyundai ix35 2.0-litre diesel Style from Milton Keynes Hyundai. The car was seven months old when I bought it, and it was Hyundai 'approved used'. It became clear...