Winter Tyres

Thanks for your advice regarding winter tyres. However, the Bridgestone A001 in 195/50 R15 which I need for my car do not seem to be available. Have you any thoughts on another equivalent? Thanks for...

Hyundai ix35 - delayed delivery

From a personal perspective I only discovered this resource last Friday, much too late to help me personally but I do feel a responsibility to draw to your attention that Hyundai are acting irresponsibly...

Why is delivery of our new Nissan Qashqai being delayed by five months?

In April we ordered a Nissan Qashqai 2.0 140PS petrol Tekna Sport with 17-inch wheels and a CVT box here in Tenerife, and were quoted delivery in November 2010. Now we are advised by the dealer that it...

Why did the police close the M4 for nearly five hours due to concerns "for a man's welfare"?

Recently on my way to work I, like thousands of other commuters, was held up on the M4 motorway for nearly five hours, due to “fear for a man's welfare”. The traffic was halted at 7.40am and released at...

BMW (F10) 5 series lead time

I ordered a BMW 520d SE with BMW Leicester in the first week of August. The estimated delivery was for 30th September. Called the garage and they cannot specify a date now, citing production delay in BMW...

Will the Audi Q5 or BMW 5 Series Estate make a good replacement for our 2007 Land Rover Discovery?

We have a 2007 Land Rover Discovery but are looking to change for a smaller car, and are thinking about the Audi Q5 or the BMW 5 Series Estate. We do drive to Scotland several times a year from London...

Should we pay for road tax on a car which is being delivered late?

My wife ordered a brand new Honda CR-V for delivery on 1 September, but it arrived at the dealer several days late and, as we had not sold her old one, we were not too concerned. We would like to take...

My Hyundai ix35 is seriously delayed - what can I do?

I ordered a Hyundai ix35 4WD in May 2010 for delivery in August. I was told in August that the car would be delayed, but that they had a 2WD option I could have for delivery on 1 September. I agreed to...

Good customer service from Hyundai when my new ix35 was delayed.

I ordered my new Hyundai ix35 some 11 weeks ago with a trade-in on my old car, a Land Rover 2. I have now sold that privately instead of trading it in. I said to the dealer that because of the long wait...

My new Audi A3 automatic is going to take nine months to arrive! What are my rights?

I signed an order and paid the deposit on a new Audi A3 Cabriolet automatic on 24 May and the order says for delivery in mid-September (although the dealer expected it by mid-August). I got a lot of flannel...