Can I cancel my order for a used car if I wasn't told it had an engine replacement?

I'm purchasing a Nissan Qashqai from a dealership. I noticed in the service book that its service had been delayed due to a warranty repair. I asked the salesman what the repair was and he said he would...

Does the Ford Ka+ have the same issues as the Fiat 500 that it's based on?

I recently put a small deposit down on a 2017 Ka+. Yesterday, a friend told me that it's a poor Fiat engine and bad gearbox. I'm now worried. Could you please tell me if his information is correct?

I've paid a deposit on a van I no longer want - can I get it back?

I saw a Citroen Berlingo van for sale but it didn't say anything about the service history. When I enquired I was assured that there was some but the book had been misplaced. I looked at the MoT history...

I paid a deposit for a BMW X3, but they've decided not to complete the deal - what are my legal rights?

My BMW dealer and I agreed to a part exchange over the phone for my X3 against a one year old car they were offering for sale. The order paper was sent by email, but before I could return it, another salesman...

What is a zero per cent insurance claim?

My sister has put a £200 deposit on a £3990 2012 Hyundai i10 1.2 today. When phoning for an insurance quote, the call centre operative asked her if she had an outstanding claim on the car from 2014. She...

Dealer won't refund deposit after I was refused finance

I paid a £500 deposit to Mercedes-Benz for a new car. The deposit was refundable subject to finance acceptance. My finance was declined and I am now having great difficulty trying to get my deposit back....

Can anything be done to have my deposit returned ?

I went to purchase a Mercedes Benz at a dealer in Essex. I saw a negative review of the dealer on the internet and spoke to some people who told me it is notorious for faulty cars. I also could not...

Dealer won't refund my deposit - what can I do?

I put a deposit on a car subject to a RAC check showing no finance. The check came back showing that finance was still outstanding on the vehicle and I demanded a refused on my deposit. However, the dealer...

I have paid a deposit on a car, but what obligation does the dealer have to provide it?

I paid £1000 deposit on a car advertised at £6998 and the salesman confirmed zero per cent finance for the balance. The garage then put the car through its MoT and it "blew up", meaning it required a new...

Why was my deposit not returned after I decided not to buy a car?

I recently viewed a vehicle at a Renault Dealership in North Manchester. As there seemed to be some demand for the vehicle I put £100 refundable deposit down on the car to make sure that they would keep...