I recently bought an approved used BMW that's very faulty - what are my rights?

On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down on the motorway, had warped front discs and split...

A driver drove off after hitting my parked car, but I have CCTV footage of the incident - can I demand the owner's details from DVLA?

Today my car was damaged in a car park. The store keep CCTV and confirmed the incident took place and have agreed to keep the footage. I now have the details of the car, but not the details of the owner....

My Porsche Boxster 918 was stolen and recovered the same day - so why won't my insurer return it to me?

My 981 Porsche Boxster was stolen and recovered the same day (15 August 2017). I'm still waiting to get it back from the insurance company. The ECU was cut out and the car was generally thrashed. Talking...

How do I get an 'anti-pollution' sticker for driving in Paris?

It was recently reported that you need 'anti-pollution' stickers, which cost £3.70, when driving in Paris or risk a fine of €135. Do I need them for going to drive to Paris next week and how can I get...

The clutch in my newly bought Volkswagen Golf R is slipping - is the dealer we bought it from liable to pay for the repairs?

I bought a manual Volkswagen Golf R 2016 at 7500 miles in September this year. I'm the second owner. The clutch has started to slip when going through the gears, but doesn't always do it. The car is with...

Features on a Ford Mondeo Vignale have been discontinued since I paid a deposit - am I at liberty to get my deposit back?

In September, I placed an order for a Ford Mondeo Vignale, leaving a £1000 deposit with the dealer. I particularly liked the model due to its chrome embellishments. The vehicle is due in December, but...

Our van is faulty and the dealer has failed to fix the issues - what do we do now?

We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage to the bodywork. Peugeot removed two plastic bumpers...

The windscreen on my new Skoda Octavia has suction cup marks inside - how do I remove them?

My car was built to order. It's a month old Skoda Ooctavia Estate. With the cold weather, two large suction cup marks (circle with a central circle dot) appear - then disappear once the interior fan is...

My friend drove into my neighbour's wall - the neighbour has now inflated the claim, what do we do?

One of my friends has hit the boundary wall of our neighbour, which has caused damage to a section of the two-foot wall. My friend is willing to pay for the repair, but the neighbour is demanding he rebuild...

My brother has been told to surrender his licence due to a medical condition - is his insurance now invalid?

My brother had major surgery last year and again this year. He has now been told by his GP, the local hospital and Kings College Hospital consultants that he should advise the DVLA that he should no longer...