Why don't insurance companies reward loyalty?

My car insurance renewal came through last week. I checked on a price comparison website, and found exactly the same policy with the same company, but £53 cheaper. So I cancel the existing policy and take...

Why has my insurance company increased my premium for attending a speed awareness course?

Last year I was ‘invited’ to attend a Speed Awareness course and happily accepted on the basis that it would avoid me being penalised in the future for incurring the penalty points that I would otherwise...

Why did my daughter's premium go up when she bought a lower insurance group car?

My daughter is in the process of changing her 2002 Peugeot 206 (group 5 insurance) for a 2009 Citroen C2 (group 1 insurance). The renewal for the 206 had just come through so when she phoned the insurance...

Why is a driver's occupation used to calculate insurance premiums?

With the introduction of gender-neutral insurance premiums now in place, it got me thinking about how risk was evaluated by the insurance companies. One thing I can’t figure out is why a driver’s occupation...

Insurance black boxes - do you have to go to court if your insurer spots you speeding?

Do you have to go to court or get banned from driving completely if your insurance holder (Bell, safe drivers scheme with black box fitted) cancel your insurance policy for going over 100mph? Or do they...

Why does the AA hike its cover charges so heavily every year?

I realise that this is a topic that you have covered many times, but I continue to be amazed at the AA’s concept of how to reward customer loyalty. Last year my wife paid £79 for breakdown cover for herself...

Why can't other insurance companies match LV for price?

Last year when I received my insurance renewal from MoreThan who I had been with for several years it had increased my premium to £655 an increase of over £200 from previous year. A friend recommended...

Why does my insurance company offer cheap insurance to new customers, but keeps my premium high?

I read with interest MH of Camberley's letter re breakdown cover. I have had several identical conversations with a number of organisation covering domestic energy, telephone charges and more recently...

Why does the RAC try to increase its insurance premiums upon renewal?

Regarding the email from PC of Lee, I received my RAC Insurance Renewal and the premium had gone up by £150 (with no claims in previous year except a small windscreen repair). I got onto their website...

Is this insurance quote too good to be true?

I have been a loyal customer with the same insurance company for over 30 years, but Sainsbury’s Car insurance has given me a quote which halves my current insurer’s premium. I was brought up to believe...