Where can we hire a Volkswagen camper van?

We are going to a festival and are thinking of hiring a Volkswagen camper van or similar for the weekend. Please would you recommend a suitable hire company that we could use?

Fined for damage we didn't cause to a rental car

Returning an Avis hire car to Munich airport, small scuff marks on two alloy wheels were wrongly attributed to my party. We collected the car at night from a reasonably lit carpark, where we duly checked...

Angels of Murcia

After arriving at Murcia airport recently for a family holiday to La Manga I was shocked to discover that the hire car company would charge me 100 Euros for a full tank of fuel and informed me that I could...

What car should I hire in the USA?

I am planning a three-week trip to the States next spring and I am in a quandry about whether to go for a convertible (the ideal), a standard car or even some type of RV. There will be three adults...

Should a car hire company return its copy of my driving licence to me after the hire is finished?

I had to hire a car this week. The firm asked to see my licence and the paper part, both of which they photocopied. That’s ok, but am I entitled to ask for this copy to be returned to me when I finish...

Where can I get car insurance for a hire car driven abroad which includes collision damage waiver?

I plan a trip abroad, which would include car hire for a 5-week period. I have heard that it is possible and preferable to purchase an insurance policy to specifically cover collision damage waiver, thus...

Have you seen these stories regarding customers having legal problems with lease and hire cars?

We are getting some interesting cases at the moment that probably should be written up as articles. The first one concerns Enterprise rent-a-car that tried to charge a reader £1,675 for repairing a credit-hire...

Can I offer a tip about hiring a car in Malaysia and Singapore?

In a follow up to your comment about the question about car/van hire in Malaysia and Singapore, I did this a few years ago. The cost to hire a car in Singapore was more than double the cost of hiring the...

How should three children be safely seated in an MPV?

Our daughter is bringing her five-year-old, three-year-old and nine-month-old children over from Australia for a month. Do we need an MPV for the three children plus three or four adults? Which would you...

I damaged a rented motorhome but can't afford to pay for the damage. What do I do?

I have had a very bad experience with renting a motorhome. When I went to collect the vehicle at the start of my holiday, I was not happy with the condition of the vehicle, I feel that the company should...