My car was hit and I wasn't at fault - so why has my premium increased?

My car was hit in France whilst parked in October 2016. The owner of the other car admitted full responsibility and signed a statement. The repair to my car has been paid by my insurer, less my excess....

A towed vehicle hit my wife's car on a roundabout - who's liable?

My wife is due in court in July for an accident that happened in December 2015. She turned right on roundabout (already negotiating around) when a car towing another vehicle (the tow rope was so long,...

A cyclist without a light collided with my car - who's at fault?

I was going through a mini roundabout at about 10pm when a cyclist banged into my driver's side door. I stopped and got out to see what happened and saw a cyclist with no light. I asked if he was alright...

Would my 2002 Mazda MX5 get written off just because of its age?

I have a 2002 Mazda MX5 that's done 73,000 miles. Mechanically it's very sound but the bodywork needs attention. If I spend the money on getting the relevant panels replaced and possibly having whole car...

I reversed into car that didn't have an MoT - what should I do?

I was driving down a narrow country lane and a big tractor was coming towards me. I'd just passed a drive so went to reverse into it, then I hit a Land Rover Discovery behind me (or he hit me, I will never...

A car hit my motorbike coming from an unadopted road - who's to blame?

I was riding my motorbike on a small unadopted road when I intended to turn left into a single lane road. There's a blind spot at the end of the unadopted lane, so when I got to the corner I was in the...

A fraudulent insurance claim has been made against me - how do I proceed?

A car was travelling towards me, the driver kept looking up and down into his lap and his vehicle wasn't travelling in a straight line. I took evasive action and moved slightly left as it was clear we’d...

Do we have to accept our car being written off?

Someone ran into the back of our 2004 Vauxhall Signum. The insurers have written it off as it's going to cost £1800 to fix. Can we put our foot down and tell them we want it repaired? They are also taking...

If a claim has been paid, can the insurer claim it back?

If your insurance has already paid your claim and the money is in the bank, can they then make you pay it back? They are asking for it back because they may not be able to hold the third party fully at...

What do I do if a car hits my parked vehicle but doesn't give his insurance details?

Recently, it would appear that several local residents in our otherwise pleasant housing estate have had their cars bumped in a local car park outside a row of popular shops. In each case, the offending...