Most recently answered legal and consumer advice questions
My cherished 2005 Porsche Boxster 987S was involved in an accident last week and was sadly declared a write-off by the insurance company. I bought it from a dealer (for peace of mind) but the insurer's...
My son bought a 2012 Mercedes-Benz C-Class from Mercedes-Benz last year, which came with a one year approved warranty. The warranty is just about to run out and it failed its MoT because of a nearside...
I left my leased car with a Volkswagen main dealer for an MoT and cosmetic work on the alloys a few days before the end of its contract. They agreed to hand it over to an inspector/collector from Volkswagen...
Six weeks ago I bought a 2011 BMW 530d Touring with 99,000 miles from a non franchised dealer. The car has developed brake judder which was not evident at the time of purchase. Assuming it is the brake...
My insurance company is charging me £100 for cancelling my policy even though I have paid up to date. Can they do this?
I have just taken delivery of a Mercedes-Benz GLC on 10 March 2017. I've experienced some terrible crabbing as per reviews. What is the best way to proceed?
My 2013 Honda Civic failed its MoT on 'excessive handbrake travel'. I've been told by my local garage that it will cost in excess £850 but they will pay half. Should they should cover all costs? I've just...
I signed and drove an Audi away from a dealer on Friday. The garage now want me to go back as they have found a fault with the trade-in car. What are my rights? My car was bought as seen.
We have a two year old SEAT Ibiza which needed an air conditioning re-gas, costing £70 as it wasn't covered by warranty. Nine months down the line it has failed again. By my reckoning, it has a leak which...
I purchased a pair of number plates from Halfords, I believe it was the Hi Line option. I was reassured with this purchase that the plates were legal as they state on their website “We are registered...

