My car has been written off - can I challenge the value they've given it?

My car has been declared a total loss as the repair cost is significantly higher than the market value and I expect an insurance payout. However my insurance company will not take into account the £3300...

How can I find an insurer to take into account my no claims from driving company cars?

I have a no accident record of 50 years but have always driven company insured cars or driven as a named driver on my wife's insurance. I have insured a number of classic cars but these do not attract...

I've damaged my car door - should I claim against my insurance or pay for the repair myself?

I have damaged my passenger side door reversing into my drive. The car is worth around £23k, it is on a PCP deal and I don’t give the car back for another three years. The excess on my insurance is £350,...

My lease car has been written off - will I get a like for like replacement?

My four-month-old BMW has been written off in an accident. I’m insured through Axa but the car was leased through Alphabet. My policy indicates that because of the age the vehicle will be replaced with...

How does black box insurance work?

I have made numerous searches for car insurance and on every one the cheapest by about £50 is a quote from Hastings Direct Smart Miles where you have a black box fitted to your car that records your everyday...

My son's car has been deemed a total loss - can we insist on it being repaired?

My son's car has been deemed a total loss following a non-fault accident and I'm looking for some independent advice. The car is currently at a local garage but the insurance company is arranging for their...

I am unable to drive due to ill health - can my wife still use my insurance?

I have two cars registered in my name, with my wife as named driver for past 30 years. I am now unable to drive due to ill health. Do I need to change car ownership, in order to allow my wife to get insurance?...

I missed my car insurance premium payment and I was charged a £30 penalty - is this legal?

I missed my car insurance premium payment and I was charged a £30 penalty. Is it legal for an insurance company not to give grace periods on missed payments?

Is it safe for me to be a named driver on a friend's policy?

A friend recently retired from mini-cabbing. He initially struggled to get his no claim discount (NCD) carried over from his specialist cab policy to the ordinary policy. His broker suggested that if he...

If I die suddenly would me wife remain legally covered on my insurance as a named driver?

If I were to die in the middle of the night in a hospital, would my wife remain legally covered by my insurance to drive the car home, as a named additional driver? Or would she have to leave the car in...