My actuator constantly leaks and is just out of warranty - what can I do?

I purchased a 2012 Citroen C4 Grand Picasso and within 30 days it was leaking fluid onto my driveway. I took it back to dealer and they wiped away the leak and returned the car. Every two to four months...

Will a cancellation of an insurance policy stay on my record?

My insurance company have cancelled my van insurance due to a mistake that was made when purchasing online. I forgot to declare a motoring conviction for a bald tire I received four years ago, will this...

My dealer lied about my new car's service history - what action can I take?

I brought a Mercedes-Benz on 25 February 2017 and was told that the car just had a service done. Two weeks later, when I visited Mercedes-Benz there was nothing showing on their system. I've emailed the...

What is a zero per cent insurance claim?

My sister has put a £200 deposit on a £3990 2012 Hyundai i10 1.2 today. When phoning for an insurance quote, the call centre operative asked her if she had an outstanding claim on the car from 2014. She...

A driver admitted to damaging my daughter's car - who has first right to repair it?

A driver reversed into my daughter's Land Rover Discovery 4 and confessed. Who has first right to repair the damage: the guilty driver, my daughter or her insurer?

Have any other owners had problems with their Volkswagen Caddy since the emissions update?

Since taking my 2011 Volkswagen Caddy Maxi 1.6 in for the emissions update I've noticed a marked increase in fuel consumption (down from 48-50+ to 36-38) and poor performance below 2000rpm in third, fourth...

My used Porsche Boxster 987 has a serious leak - should the dealer contribute to the repair costs?

After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which would explain the heavy condensation since I've...

I was sold a faulty van - do I have any legal rights to claim back my outstanding finance?

I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over the phone from a van company three hours away. It's...

Our timing belt broke after only seven months - is it the the fault of the dealer who fitted it?

I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....

Can I be forced to pay a fine on a car I've never owned?

I've received a letter from a collection company saying I didn't attend court in a different county regarding a car I've never owned. They sent letters to my old address so I wasn't aware of this. I called...