Early delivery

I'm waiting to take delivery of a new F25 BMW X3 M Sport. Initaly I was told it would be ready for collection on 1st September, thus giving me a 61 number plate. The dealer now tells me it could be ready...

Chevrolet Cruze with no cruise!

I bought a Chevrolet Cruze, my first ever new car after 15 years, in June, pre registered on a 11 reg with 25 miles on the clock from Pentagon Chevrolet Rochdale. I was assured by the salesman that the...

Why did a Skoda dealer undertake such substandard work on my Octavia vRS?

Last week my July 2006 Skoda Octavia vRS had to go into the Skoda dealer for a recall to replace the ignition coils. On getting into the car after the work had been done I was immediately annoyed to find...

Dealer backing out

I agreed a good deal for a well - specced Volvo XC90 with a main dealer. We agreed the spec and the price by email. They took a large deposit over the phone. The next day they phoned to say that they had...

How do car traders get around the new continuous registration requirement?

The new requirement for continuous registration seems to be very a very unjust regulation biased in favour of extracting even more money from the hard-pressed motorist. This prompts me to enquire how the...

Why does my local Honda dealer want £86 an hour to read a diagnostic fault code on my wife's Jazz?

Last week the engine warning light would not go out on my wife's 2003 Jazz 1.4. I rang the local Honda dealer and was quoted £86 an hour to read the fault codes to find out what was wrong ("or a bit less...

Warranty coverage - should I contribute to work needed?

I bought a Saab 93, 06 Reg from a dealer in January with 12-months warranty and 49K on the clock. On Saturday it broke down and I had to flatbed it back to the dealer. Diagnosis is that it needs a new...

Tyres Ford Ka

My girlfriend (not a good start) had the 2 front tyres changed on her 04 plate base model Ka a few months ago. Whilst she was at the Ford garage getting a quote for the heater to be fixed (functioning...

Faulty gearbox

I bought a used Honda Civic with a full service history in January of this year for £7500. The car recently (whilst on holiday) developed a fault which required the vehicle to be abandoned and towed to...

Brakes

I recently had the brakes serviced on my Zafira and ended up having new discs on the front and new pads all round. £300 later and my car was far worse and frankly dangerous to drive. Returned the car...