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Most recently answered legal and consumer advice questions
My daughter has a 2016 Vauxhall Corsa. She recently had to have the wiper motor and linkage replaced as a single unit. We thought this would be covered under warranty but she ended up having to pay £415...
I purchased a brand new Peugeot Boxer from a main dealer in May 2016. In June, it started to have a slight hesitation which has now worsened and makes me feel as if it might come to a complete stop at...
I bought an 'Approved' Skoda Citigo two weeks ago from a local main dealer. The car has 29,000 miles on it and is still within the manufacturer's warranty period. The first time I drove it any distance...
I have just privately bought an Audi A4. One reason for buying was service book check-boxes ticked and stamped by main dealer, including toothed belt at 50,000 miles. Upon checking with main dealer they...
I own a 2015 Nissan Micra K13. After about a year and 35,5000 miles (still on warranty), the clutch in the car broke down and the local Nissan dealer refused to fix it on his own expense. I know how I...
My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...
I've made contact with a car, but there was no damage. The other driver has claimed for a scratch alongside the other side of the car. I've lost all my no-claims over a false claim, what are my options?
I purchased a 2013 Mercedes-Benz SLK, in immaculate condition, last April from a main dealer for £20,250 with 8000 miles on the clock. The garage informed me in December that the vehicle needed a complete...
I own a 2014 Kia Pro_cee'd Eco which is exempt from car tax. On 24 November 2016 my car was clamped for being untaxed and I had to pay £230 (£130 later reimbursed) to have it removed. I wrote to the DVLA...
My wife's 2011 Volkswagen Golf 1.6, 52,000 miles, has just had the emissions fix and the glowplug light has come on twice with associated loss of power in the following week. What are my options?
 

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