Most recently answered legal and consumer advice questions
Last year I was coming out of a parking space as a car came round the corner. Thankfully, I braked (was only doing 1mph/2mph) and the cars did not touch but I was in shock as it was the closest I have...
We're repeatedly told uninsured drivers are the scourge of the highways and the central plank argument for increasing insurance premiums. Yet, after a slight bump in a car park and an exchange of details,...
My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...
I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing and I have confirmation that this was "To follow"....
I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them. It did not come with a service book but I have...
I purchased a 2008 Citroen C4 Grand Picasso on 29 July 2016 with a warranty. Within a week I had bought two new front tyres and windscreen wipers for the car as they were in a poor state. A few months...
I stopped briefly in a car park to use a supermarket's toilet. I was there 12 minutes with my wife waiting in the car. I have now been sent a parking charge notice saying that I can appeal within 14 days,...
I paid for one hour of parking in a Smart Parking car park but entered my car registration number wrong. I left off the first letter of the registration number and have now received a parking penalty....
I bought a 2013 MINI One convertible a year ago, and the gearbox has always been notchy. The last couple of months I have had trouble getting it into first gear, and the gears are getting stiffer all the...
I was issued a CCJ for non payment of a parking fine for a car which I've never owned. I told the company about this on several occasions and gave them proof from the DVLA. I have since been to court and...

