I was wrongfully named as the driver for a speeding offence - what do I do?

I drive a van owned by a company which back in June was caught speeding. I'm not the only member of staff who uses this van but the NIP was sent to the registered keeper who then nominated myself as the...

What do I do with a newly purchased faulty car?

I purchased a car less than a month ago which is continually throwing faults. What do I do?

My dealer won't repair an intermittent fault under warranty, how do I proceed?

I took out an extra 3 year warranty, paid in full, when I purchased a Ford C-Max. I have since had an intermittent fault of the clutch pedal not fully returning. The dealer has told me that the gearbox...

What do I do if the dealer refuses to refund my deposit?

I've put £100 down for a car and was waiting for the decision of the finance company. I was refused by the finance company and now the dealer won't refund my money even though he wrote that the £100 was...

Are Land Rover liable if their navigation update broke my Range Rover Evoque's navigation system?

I brought a Navigation update from the Land Rover website for my 2012 Range Rover Evoque. The update didn't work so Land Rover suggested I got a new USB stick from the Netherlands and let them install....

Volkswagen won't refund me for my broken EGR after the emissions fix,, where do I stand?

I have a 2010 Volkswagen Golf 2.0 TDI , only done 45,000 miles. The EGR value has failed twice, once at 2 and a half years and again last August, a week after the the emissions fix. I had it replaced at...

Can I get a refund from the dealership who mis-sold me a damaged Renault Captur?

I bought a year old Renault Captur at the weekend and it appears to be a nice, well-kept car. However, driving it home I noticed what looked like specks of dirt on the centre of the windscreen. On Monday...

Where can I gather evidence of the 2011 Volkswagen Scirocco engine failure?

I've just had to pay for a new engine for my 2011 Volkswagen Scirocco. The garage found out that the engine had already been replaced before by Volkswagen and that this is a well documented problem with...

Just repaid the lease on our Skoda Octavia and it's now stopped working - can we get our money back?

My 2012 Skoda Octavia stopped working after 4 years of ownership from new. The dealer cannot work out the fault, we repaid the lease 5 days before the car stopped working. Any chance of getting money back...

What are my legal options against a dealer who didn't tell me my Volkswagen Caddy had accident damage?

In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under warranty after it was found to be bent (Feb 2016)...