Car has hidden accident history - can I get a refund?

I bought a used Audi A4 saloon 2.0 TDI five months ago from a car supermarket. Two weeks ago the car developed a fault whereby the multimedia interface would turn itself off. I took the vehicle to my local...

Car damaged in supermarket car park – can I ask to see the store’s CCTV?

I've sustained a dent in the nearside front wing of my Dacia Duster, whilst it was parked in a supermarket car park. I asked the customer service personnel at the supermarket as to whether they had CCTV...

Insurance company has written off my pick-up truck – can I appeal and ask them to fix it?

I recently had a none fault accident after a double decker bus hit me from behind and pushed me into the one in front. The bus that hit me has accepted responsibility, but my pick-up truck has been declared...

My car has been crashed and repaired badly by previous owner - what are my rights?

I purchased a used 2005 Honda S2000 from a main Honda dealer under their approved used car scheme in August 2012. The car came with a three year Honda warranty and I was told the car was HPI clear and...

Call Mazda First - a front for credit hire business?

I own a Mazda, and my local dealer has given me a leaflet on “Call Mazda First", asking me to contact them in the event of an accident, before calling my insurance. Is this service just a front to get...

Insurance - can I specify a repairer of my choice?

Last week a driver ran into the back of my MX-5. There is no major dent (one or two dings) and a few scuffs which may polish off. I have had previous experience of insurance company "approved repairers"...

Should I let AA Claims Fast handle my accident repair?

Yesterday evening my car was rammed at the rear when I'd stopped at a roundabout. The AA (or rather Connoisseur Recovery) have taken my car off somewhere as it was undrivable. Whilst on the phone to the...

Wisdom of Buying a Car that has had a Bump?

Had agreed to buy a friend's good condition 06 plate Pathfinder Adventura 80K miles for £8400, which I thought was an ok deal. Before the transaction was done he rear-ended someone - not hard enough for...

Insurance claim

My Volkswagen Golf (2.0TDI, 140 bhp, 2004, 90k miles) was hit on 27th December whilst parked with no occupants in a residential area. The other party admitted liability and my vehicle is currently being...

VW Touareg - when are the options worthwhile?

I am seriously considering the purchase of a new VW Touareg 3.0-litre diesel with 245bhp. There seems divided opinion about the optional air suspension - several reviews praise it, but a dealer suggested...