Toyota Auris steering fault

I purchased a a used Auris HSD in 2013 from a Toyota dealer with a full service history and three years Toyota warranty remaining. I have had the car fully serviced with a Toyota main dealer last November...

Renault Twingo oil leak - can I make a warranty claim?

I purchased a used 2013 Renault Twingo from a Ford main dealer many miles away. It was purchased over the phone and came with a three month warranty including mechanical, electrical and multimedia. The...

Buying used car - dealer's warranty compared to Consumer Rights Act 2015

I'm buying a used Citroen C4 Grand Picasso from a dealer. They have offered a three month warranty; however, given that the Consumer Rights Act 2015 covers me for six months, do these warranties actually...

DPF problems with Yaris - should the warranty cover the repairs?

I am a driving instructor and run a 2013 Toyota Yaris 1.4 diesel, with 50,000 miles on the clock. The car had a new DPF fitted six months ago with new software and a manual update. The filter has clogged...

Audi A6 Avant electric window problems

My car is a 2012 Audi A6 Avant, which I bought from a local Audi dealer when it was six months old. Today, the driver's side window stopped working. Should I complain to the dealer? The vehicle's warranty...

Manufacturer warranty - Will an independent service void?

Could you please be so kind to re-confirm/clarify the position of servicing a new vehicle outside the dealer/franchised network? I know the the Block Exemption rule exists allowing people to service their...

Have I void my Fiat warranty?

I was driving my fiat 500 Abarth recently. As I pulled out of a junction on to a busy main road and changed gear my vehicle revved very high and jumped into neutral. I quickly shut the engine off and was...

Faulty S-MAX - What are our options?

We recently bought a 2007 S-MAX and was told it came with a three month warranty from a third party company. The dealer assured us the car was free from faults and would be fully serviced before we took...

Should BMW refund my warranty?

I bought a used approved BMW 5 Series F11 12 months ago. After six months the rear suspension failed. It took BMW four months to fix the issue before returning the car to me. Due to not being able to drive...

Dealer won't repair faulty gearbox

Ten months ago I purchased an approved used SEAT Leon (2012 plate) with just 11,000 miles on the clock. Three months after purchase it started making a rattling noise when in fifth gear. I took back to...