My insurance premium has increased because of a claim that's still not been settled - what can I do?

I was hit by a third party back in September and provided dash cam evidence to all insurance companies concerned. However, the claim hasn't been settled as liability hasn't been settled despite my insurance...

I want to withdraw a claim with my insurer - will I lose my protected no claims discount?

I informed my insurer of a claim for damage which I was 100 per cent responsible for as no one else was involved. The garage I bought the car from has kindly agreed to repair the damage at a reduced cost....

How can I check a previous insurance claim?

How can I check a previous insurance claim?

I caused superficial damage to another car but am shocked by the repair estimate - what can I do?

I recently caused superficial damage to a seven-year-old Mazda while parking my old Subaru. Although the damage was restricted to a small amount of the paintwork on a rear door, I reported the incident...

Do I have to declare a replacement windscreen as a claim when renewing my insurance?

I had a windscreen replaced by my insurer three years ago. I recently searched for new insurance and was asked if I had a claim in the last five years. Should I say that I have claimed for a replacement...

My daughter hit an old rusty gate and now the owner is claiming for a new one?

My daughter’s car brushed against a metal gate while visiting a property. The damage to her car is minimal as the impact was very minor. However, the owner of the gate is claiming severe damage was caused...

Why am I having to pay the excess after a cyclist hit my car?

I was rear ended today by a gentlemen on a bicycle. I have reported this to my insurance company who tell me that I will have to pay the £500 excess as there is little to know chance of recovering this...

Someone reversed into me in traffic but now claims I drove into them - what should I do?

I was stationary at traffic lights when the vehicle in front of me went ahead and was waiting to turn right into a side road. I stayed stationary as I knew the lights would soon change and I wouldn’t want...

What is a category S write-off?

What does a category S write-off mean and what are my rights?

Can I hold a private car park liable for my stolen tow bar?

We were parked at a local theme park when our car’s tow bar was stolen. We have reported it to the police, but the theme park is refusing to cover the replacement costs as they say it has nothing to do...