The steering rack on my new car was defective - can I claim against the dealer?

We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen Golf VII barely 6 months out of warranty. My point...

My Mercedes-Benz AMG is having steering problems on full lock at low speed - what do I do?

We own a Mercedes-Benz AMG 4matic with the same issue that you have written about on the Mercedes-Benz GLC and GLA a few days ago. So far we have had the same response from Mercedes AMG in writing and...

I believe a have been mis-sold a car - do I have any rights?

Three weeks ago I purchased a used Ford C-MAX from a local dealer. The part exchange vehicle was a 1.6-litre Ford Focus with a 125PS petrol engine and I indicated to the salesman that I was only interested...

Can I claim under warranty for a broken flywheel?

I've owned my 2009 Nissan Qashqai for three weeks with warranty but the fly wheel has gone. Can I claim anything as I've had to get a new clutch and fly wheel?

Mercedes GLC steering problems? Mine was much improved by wheel realignment

The tyres on my Mercedes-Benz GLC 250d keeps crabbing. It's on Pirelli 20-inch run flats and I live in Australia. The issue is the low speed right hand turn on a roundabout with camber. Left front tyre...

Should I take legal action against Mercedes-Benz for repeated paintwork issues with my SLK?

About a year ago I emailed you with the dreaded problem of Mercedes-Benz Fire Opel red paintwork blistering. You told me at the time that I lawfully have to give them the chance to put the problem right,...

What are my chances of claiming against the dealer who sold me a faulty Jaguar XJ?

I bought a 2012 Jaguar XJ for £15,500 from a small dealer and it had done 111,000 miles. Took it for a service and cam belt (which I knew it would need) and was advised it needed a new gearbox! There was...

My Mercedes-Benz GLC has a steering problem - what do I do?

My Mercedes-Benz GLC Coupe 220d is crabbing in reverse. I read with interest that I am not alone and that this is a common problem with this model. Mercedes have tried it on with me saying I should pay...

Mercedes-Benz GLC steering issues - is this common?

I have a 2016 Mercedes-Benz GLC on lease. When the steering is on full lock the car starts to crab and makes an awful noise. Mercedes says this is a characteristic of the car and that to solve the problem...

What do you advise when warranty won't cover what dealer said it would?

I bought a car with a dealer because of the 5 star rating. They stated nothing was wrong with the car, but if there was to be something wrong we could take it to a local garage to get it fixed and the...