Most recently answered legal and consumer advice questions
What is the safest way to pay for a car? Its over £20,000 and I have already paid a deposit by bank transfer. Is it also worth getting an AA check on the car since I am buying from a Porsche specialist...
Is it illegal for an auction house to sell a clocked vehicle?
3 weeks after the emissions fix to my 2009 SEAT Exeo 170 estate, the glow plug warning light flashed continuously and limp mode activated. I visited the the SEAT main dealer twice which resulted in the...
We've just bought a used Volkswagen Caddy Maxi Life from a Volkswagen garage. We were told the vehicle had one previous owner only. When the car registration documents came through, it turns out the car...
I took my 2013 Volkswagen Passat into an independent Volkswagen garage because the washer jets had stopped working. I told them that the motor was not making any sound at all. After nearly two hours they...
I have received a parking charge of £60 for not paying the parking fee. I did pay the fee but as it was difficult to enter the registration I inadvertently entered a letter E in error of the letter F....
I bought my Ford C-Max 1.5d in Italy in December 2015 and registered then in UK (where I live) in April 2016, therefore still under warranty. I took the car for a service at an independent garage, with...
My 2010 Volkswagen Golf 1.6 TDI needed EGR replacement in December 2016 after 51,000 miles. The dealer quoted £1200 plus to replace but, as a valued customer, he reduced the cost to £400. I then asked...
I had to have the EGR valve on my Volkswagen Polo 1.6 replaced at a cost of £609. The car has done approximately 51,000 miles and has not yet had the emissions fix. Do I have any hope of getting all or...
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