Should Volkswagen replace the broken EGR valve on my Volkswagen Touran?

I have just had my 2013 Volkswagen Touran recall part changed, it was an NOx engine control unit (23R7), and only 5 days later (I don't drive it much) two orange lights came on. Volkswagen say it needs...

My Volkswagen CC has increased fuel consumption since the emissions fix - what do I do?

My 2012 Volkswagen CC diesel is an auto DSG. Fuel consumption has increased by 6mpg since conversion and will not change automatically until the revs are much higher. I told Volkswagen and they weren't...

Can I cancel my Mercedes-Benz GLC delivery because of the steering issues?

I have ordered a new Mercedes-Benz GLC 250d AMG line vehicle and expected it to be delivered by the end of January 2017. Just yesterday, I became aware of the issues raised by many on wheel crabbing. I...

Can I reject my Mercedes-Benz GLC before final payment?

I am due to take delivery of a new Mercedes-Benz GLC next month. Should I check it and reject it before the final payment or accept it and fight afterwards?

Should I have my Volkswagen Tiguan 'fixed'?

My Volkswagen Tiguan has been called in to have the software update following the emissions scandal. I am, however, reluctant to take it in following reports by owners who have had the update. Am I to...

How are Volkswagen claiming that the 'fix' won't alter performance?

How is it Volkswagen claim the rework on the diesel engine EA189 in the UK will have no affect on the fuel consumption, performance, max torque, noise and CO2 emissons. If they are altering the tune to...

How do I prove that my new Fiat 500X has various electrical failures?

I leased a 4 month old FIAT 500X Cross Plus that had done 3200 miles. I was turning into a roundabout when the steering wheel locked and I could could not steer the car. All dashboard lights came on and...

Is my Audi A3 EGR valve fault linked to the emissions scandal?

I've got an 2009 Audi A3 1.6 TDI that's been recalled for the Volkswagen emissions scandal. It went on a diagnostic machine, coming up with that problem and the EGR valve. Could the Volkswagen emissions...

Honda dealership not willing to repair head gasket failure under warranty - what should I do?

I've bought a second hand petrol Honda Civic 1.8 with 20,000 miles on the clock. I got it 10 months ago from a Honda dealership with a 1 year warranty. 3 months after the purchase, I experienced a radiator...

What do I do if a dealer refuses my rejection of a mis-sold car?

I purchased a car which me, and a witness, were told had full service history. It doesn't. I wrote stating I am rejecting the car but have had response back saying the sales person now denies telling us...