Why won't Mercedes-Benz honour its rust warranty on my 2003 E-Class?

My Mercedes-Benz E-Class is nearly eight years old (79,000 miles on clock) and with the numerous areas of rust appearing (top of all doors, three wheel arches, off-side front door and around the boot lock)...

My Peugeot 3008's number plate light lenses have fallen off.

A minor problem to report. Both 'lenses' covering the number plate lights have fallen off and been lost. Otherwise it's a fabulous car in every respect. I have the 16-inch tyres, giving a really comfortable...

How long should BMW take to fix an engine management fault on my 320?

I recently booked my car for a service and the engine management light was on. It is a 320 petrol coupe and the three-year warranty expires at the end of this month. They did the oil service and corrected...

Is this Kia Cee'd a good part-ex for my old Peugeot Partner Combi?

I am thinking of buying a Kia Cee'd 2 SW (diesel). The garage has a demonstrator model with about 400 miles on the clock. The price is £14,995 on the tag. I have a seven-year-old Peugeot Partner Combi...

What's wrong with my Citroen C5?

Twice within 72 hours my Citroen C5 automatic diesel saloon (reg May 2009) has ground to a halt within less than a mile of setting off. On both occasions the audible alarm and visual display came on to...

Can I take my warranty company to the small claims court?

I have a claim on an extended warranty for a broken-down ECU, sensor and wiring harness which had to be replaced. The cause on the invoice was "Thermister failed, causing coolant to travel up wiring into...

Our Ford Focus was diagnosed with a slipping clutch, so why won't the Ford warranty cover it?

Whilst climbing a moderate gradient in a queue with a driver and four passengers in our Ford Focus, suddenly a horrible gassy smell filled the car. The smell remained for the next two weeks. We are the...

Should my daughter buy the Ford Platinum Warranty with her used Fiesta?

My daughter is buying her first car, a three-year-old Ford Fiesta 1.4 Zetec with Sport and Tech Packs. The dealer is offering her the Ford Platinum Warranty at £220 for one year, £318 for two years and...

Is the small print in Vauxhall's lifetime warranty definitive enough?

We were debating the true value of Vauxhall's lifetime warranty, given the exclusion of wear and tear. From experience I remember being told a leaking water pump at 25,000 miles might be considered wear...

Should I renew my warranty which covers my Audi's DSG gearbox?

I need to know about the long term reliability of the Volkswagen Audi DSG automatic gearbox. My car is an 06 plate with 50,000 miles and I bought it from Audi with a year's warranty. The warranty will...