Most recently answered legal and consumer advice questions
I have owned and loved a Land Rover Discovery 4 for the last 6 years and the mileage is 59,500. Two weeks ago catastrophic engine failure occurred. This was due to movement of crankshaft bearing shells,...
I bought a car but I only have the new keeper supplement and the seller didn't provide me with first page of the V5. He said he would drop it off tomorrow, so in good faith I said okay, but now he's not...
I gave my friend the logbook to sell with my car. He sold the car and sent the DVLA logbook but it was lost in the post and now I've been given 12 parking tickets which have been wracked up by the new...
I bought a used Mercedes-Benz C Class from a Mercedes-Benz dealer in February 2015. It's a 62 plate and there is no service history on the database for this vehicle. I have been told there should have...
My daughter in law has started receiving toll charge penalty notices from the Dartford Tunnel when she has not been there. We have appealed the fines, but they want a crime number. The police told us by...
I own a 1996 Volkswagen Polo MK3 which has been in the family since new. Recently I had a small dent in the wing caused by a third party. The insurance engineer stated that it was not worth repairing and...
I own a 2008 MINI Cooper which looks great but is worth scrap value as it has a porous aluminium head just diagnosed. The car has cost us £3000 in the last three years and this is the final straw. It has...
I have a 2009 Volkswagen Golf 2.0 TDI. The EGR has just failed for the sixth time and my local dealer has just quoted me over £1600 for the repair. The last time it failed was just over two years ago but...
My son has has numerous warning lights appear on the dashboard of his 2012 Volkswagen Polo 1.2 TSI. He immediately took it to a local garage and was told it needed a new part. They assured him the car...
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