Hire car taken away before I find a replacement for my write-off

My beloved 10 year old Ford Galaxy has been 'written off' by my insurance company as an uneconomical repair following a non-fault accident. Basically my car was driven into whilst parked and unattended...

Credit hire

My husband was involved in a minor accident on a roundabout while following the designated lane for his route. In a collision from his near side by a young driver with minor damage being dent to his front...

Courtesy car damage

I was lent a brand new A5 by Tonbridge Audi today and due to logistics of transfering my toddler to this car I didn't have a thorough look at it. When I returned the car, the garage informed me of damage...

Courtesy car after accident

I've just had an accident that I'm confident is 3rd parties fault - she pulled out from a side road hitting my car. I've informed my insurer, who have said that Enterprise Hire will contact me regarding...

Is it good practice to have a courtesy car included on my insurance policy?

I am somewhat confused by your advice to the effect that the inclusion of a courtesy car on one's insurance policy is a questionable benefit. I have just renewed my policy with Liverpool Victoria and have...

Was I right to refuse a guaranteed courtesy car with my insurance policy?

I have read your comments as to credit hire and it was something I took into account in renewing with a well-known mutual. However the guaranteed courtesy car was an add-on extra which I refused. I thought...

Insurance hire car

I have recently been involved in a RTC. 3rd party admited full liability. I had fully comp insurance through Diamond - they instructed Albany Assistance to deal with my claim. I have recieved my settlement...

Can you clarify whether the 'guaranteed hire car' included with my insurance is likely to cause accident management problems?

I have used Churchill for many years now, and my original policy had a 'courtesy car' included in the cost, but in recent years the term seemed to disappear from their paperwork. Upon enquiring, I was...

Why won't our insurance company provide a courtesy car whilst our Peugeot 407 is repaired?

I had a fire in my Peugeot 407 which is now 13 months old. We bought it in February 2011 from the garage secondhand. We have a warranty that still has two years on it. The fire was caused by cross contamination...

Courtesy car for warranty repairs

My wife's car is due to have some paintwork repairs done under warranty. Honda Chester have referred it to an outside bodywork shop, who will provide a courtesy car but with a £1,000 excess. That on our...