A car I ordered a year ago has now increased in price due to the tax increase - should the dealer cover this cost?

I ordered my Ford Mustang GT last year and was told that it would take 12 months to be delivered. As you know, the tax band rates have gone up and I believe that the dealer is passing the additional cost...

My partner's car was hit by a HGV two years ago - why is our claim taking so long to process?

My partner had an accident with a German registered HGV in October 2015. My insurers, AXA, were given written statements and photographs at the time denying liability and empathised that the collision...

My premium increased after a no fault claim - should the at fault insurer cover this cost?

Last December, my son's neighbour reversed into my car, which was parked across the road from him. My car was repaired by the neighbour's insurer after he admitted full responsibility, and I approached...

I bought a car that I was unaware had previously been rejected as faulty - and it's now faulty again. What do I do?

I recently purchased a 2008 Lexus IS 250 from a dealer. It has a fault that has been diagnosed as faulty VVTI controllers (cam gears). The dealer is rejecting my claim that the car was faulty when he sold...

I sold a car two years ago with all the correct paperwork - why am I now being bothered by collection agents about it?

I've recently been battling the DVLA and collection agent about a car I sold in 2015. When sold, I filled out the V5C, had the buyer fill out their part and sign a receipt of sale. It was all addressed...

Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days?

Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down through the lower gears. At first, the dealer agreed...

What rights do you have when buying a trade car?

My son purchased a car from garage where he works. They classed it as a trade car at trade price. Three days later the gearbox broke and would cost 800 to fix. The car was only £2000. What rights do you...

My year old Hyundai Tucson is suffering from clutch issues - do I have any recourse against Hyundai?

I bought my Hyundai Tucson 1.7 CDRI new in September 2016. It's a 6-speed manual diesel and I'm having major problems with clutch judder after 1500 miles. At first, I thought it was my driving style but...

My van broke a day out of the three-month warranty - does the dealer have to repair it?

My van broke the day after the three-month warranty ran out and the dealer won't fix it. What do I do?

A car hit my car, with a towbar fitted, and broke my fuel tank - why won't my insurer cover the cost of repairs?

I was sitting in my Toyota RAV4, with a towbar fitted, at a set of traffic lights when I was rear ended. I thought there was no real damage, but when I went to fill up with petrol the next day, it was...