Bought an unreliable used car - what are my rights?

I purchased a used car six weeks ago. The trader only gave me one month’s warranty as standard, but provided 12 months’ cover for an additional cost. Since buying the car it has been in and out of the...

Why does my dropside have oversized door mirrors?

I bought a new Citroen Relay Dropside truck from my local dealer in April. I've not used it much as i have been building my business in the background to my day job. In the first week, somebody hit the...

Is my paper driving licence still valid?

My wife has not applied for a photo licence and still has a paper one. I have been told that this is no longer legal - is that true?

Should an extended warranty cover clutch failure?

I bought my 2011 Qashqai from a local Nissan dealer. We were concerned about our previous second hand car and clutch problems, so were offered the extended warranty for an additional £400. A couple of...

Should Volkswagen replace my Golf's faulty EGR valves?

I have a 2010 Volkswagen Golf 1.6 diesel DSG and the EGR valves need replacing. Is this something I should try to claim is caused by the emissions problems or am I just unlucky? My car is one of those...

Is a dealer legally obliged to declare a car as an import?

We bought a new Porsche Macan through an independent dealer 12 months ago and later found out that the car was an import from Cyprus. We are not happy with this as the information was not given to us at...

Mis-sold paintwork protection – what are my rights?

Two months ago my wife and I bought a second hand Skoda Citigo from a main dealership. They talked us into buying a coating for the car (inside and out) called GardX. We went for it at the quoted price...

Is my Tiguan’s engine failure related to the emissions fix?

We bought a 62 plate Volkswagen Tiguan 2.0 TDI 4Motion 10 months ago with 32k on the clock. It had the emissions fix in August and has been a bit lumpy and not as refined ever since. This week it stopped...

Dealer won't fix my broken Range Rover - what are my rights?

I've just spent £15,400 on a 2009 Range Rover from a trader. Within hours the car developed faults that I assumed would be covered in the change to the consumer goods act, 2015. I phoned the dealer, but...

Santa Fe is rusting away - do I have any recourse with Hyundai?

I have just MoT'd my 60 plate Hyundai Santa Fe with 45k on the clock. I have been told that the engine sub frame is badly corroded and needs replacing at a cost of £1700. The mechanic said this should...