Flooded vent well has caused £3700 of damage to our 207 - what are our rights?

My Mother's 44 month old Peugeot 207 needs some serious repairs (over £3500 worth of work) due to the starter motor wire burnt in PSFI requires replacing. The maxi fuses have also been submerged in wiring...

Scirocco 1.4 TSI engine fault - should Volkswagen replace FOC?

I am looking for some advice. My 1.4 TSI petrol Scirocco has an engine issue. The issue is with low compression in cylinder one, a further check has identified that the engine may have been running too...

Rejecting a new car - am I entitled to a replacement?

I purchased a new car from a dealership within the last 28 days. There was faults on the car and I have therefore rejected the vehicle and requested a replacement. The dealership is amenable to a full...

Discovered my Jaguar's engine is not original - what are my rights?

I bought a Jaguar S-Type (2006 model) from a car dealer approximately seven months ago. It was advertised as an original low-mileage car. But I have been made aware that the engine in the car is not the...

Volkswagen Golf engine failure - do I have grounds to make a legal claim?

I have a 2009 Volkswagen Golf 1.4 TSI. It has always been serviced at the main dealer (who I also bought it from) and covered 64,000 miles. A coolant leak developed a few months ago but the dealer couldn't...

Can I return a brand new car under the Consumer Rights Act 2015?

I am writing on behalf of a friend. He took delivery of a brand new Peugeot just six days ago. Nothing wrong with the car, he simply doesn't like it. Does he have any rights to return it?

Can I reject a used car after three weeks?

I bought an eight month old car that developed a problem. The dealer fixed the issue, but I feel that I cannot trust the car now. Do I have a right to return the car, which I have only had three weeks?

Volkswagen Caravelle engine fault - what are our rights?

Our vehicle is a Volkswagen Caravelle DSG with over 70,000 miles on the clock. The problem appears to be the EGR cooler corrodes internally, producing aluminium oxides, and this then passes into the intake...

Can I reject my Audi A3 over its slow heater?

I own a 2014 Audi A3 1.8 TFSI saloon. The car takes ages to warm up in the mornings and I don’t usually get any hot or warm air into the cabin until 15 minutes after start-up. The car is under warranty...

Can I reject my Mercedes-Benz GLC over its steering judder?

I recently purchased a new Mercedes-Benz GLC Coupe AMG Line; however, I have noticed a judder when turning or reversing the car on full steering lock. The dealer says they have had four GLCs in this week...