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Most recently answered legal and consumer advice questions
I have recently purchased a 2011 Volvo V70 D5 privately. It has 65,000 miles on the clock and a full Volvo dealer service history. It was only recently serviced by a main dealer six weeks ago. I have noticed...
I bought a used (2009 model) Vauxhall Corsa from a local dealer six months ago. The salesman advised that all cars were thoroughly checked and in good condition (would not sell them otherwise etc.). Have...
Somebody hit my girlfriend's car whilst it was parked on the street, damaging the front wing/bumper and requiring £1000 repairs including labour. The driver of the other car very kindly left a note and...
I own a 2011 Renault Grand Scenic with the 1.5-litre diesel engine. I was advised to change the cam belt as the mileage was over 80k and the car was five years old. I bought a cam belt kit and had it fitted...
Further to previous correspondence with you regarding the ongoing issues with my Peugeot 508. Car purchased beginning of July this year: 2.0 HDI 140 Further to your advice on demanding a courtesy car...
I note in your column in Saturday's Telegraph that you said NOT to buy a car if you did not get the logbook immediately, even if pre-reg. I feel that at 71 yrs old I have been a fool as I have purchased...
I purchased a used (2009) BMW 3 Series Touring 320D 10 months ago from a Lexus dealer. At purchase it had only 16,000 miles on the clock and a full BMW history. I received a 12 month warranty, although...
I have just paid £1365 to have a new set of EGR Valves fitted to my 2012 Golf Estate 1.6 TDI. Both the dealer and Volkswagen customer care refused help with the costs. I find this unreasonable given that...
I returned my four year-old 89,000 mile Volvo V70 back to the dealer last week. The car was on contract hire and the assessor pointed out a small handful of minor scratches, but said none of them contravened...
I bought a Volkswagen Golf GTD from an independent dealer recently. On the journey home I found that the navigation and cruise control didn't work. The seller offered £200 towards the costs of having the...
 

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