Most recently answered legal and consumer advice questions
My partner is a delivery driver by trade. He was working on a Saturday and had my daughter out in the van with him. When going through a small village he witnessed a man (on his own) fall off his bike...
I bought a used (2007 model) MINI Cooper from a local dealer 10 months ago. The car has been great until now. The yellow (EML?) warning light has come on and my local garage has diagnosed it as a timing...
I bought a six month old Ford S-Max from a dealer in 2011. The car had 6000 miles on the clock when I bought it and has been regularly serviced ever since. This week - at 44,000 miles - the car blew a...
I bought a 2012 Volkswagen Passat two weeks ago from an independent dealer. I took it to a Volkswagen dealership today to replace the cam belt (it has 80k on the clock) and have been told the front discs...
I bought a new car five months ago. After collecting the vehicle, I transferred my insurance and took the old car off the road. I received a reminder Road Tax notification from the DVLA, so I SORN'd the...
I have agreed to buy a used (2011 model) Jaguar XF 2.2 diesel from a local dealer. The car was clearly advertised as having 'one former lady keeper' however I have today received the log book today and...
When I bought my Skoda Octavia new it was treated with Autoglym Lifeshine.
When I took delivery of the vehicle I did not receive a Lifeshine warranty document. I contacted Autoglym to see if my treatment...
I bought a BMW 320i automatic new 10 months ago. You recommend that the oil and filter should be changed every 12 months (mileage is 5500), should this be changed at the local main dealer or at a local...
I have a 2007 Vauxhall Corsa. Six months ago I parked on a hill (with the handbrake on) and after a couple minutes it rolled down a hill cause £1500 worth of damage. My local Vauxhall did a basic feel...
My 2004 BMW 3 Series 316 Compact, which I have owned from new, was recently vandalised. The police are unlikely to find the perpetrators and the insurance company has indicated, if I proceed with the claim,...

