My car hit a wall but the insurer has not repaired it - where do I stand?

In March my parked car somehow ended up rolling itself into a brick wall, cracking the base of it. I reported it to my insurer, but made no claim to fix my car as it only had a minor scratch on the rear...

My insurer just paid out a claim from a minor incident two years ago - can I argue that they should have fought it?

About three months ago I received an email from my insurance company informing me that Metro travel bus company were making a claim against me. They say that I reversed into a bus and fled the scene.They...

I suspect a driver that hit me doesn't have insurance - how can I check?

A car hit me and the driver is adamant he wants to pay for damages rather than go through insurance. I suspect he doesn't have any, how can I check?

A claim company have offered me a hire car after a lorry hit my car - should I ignore this?

I've had an unfortunate collision with a lorry. I have a dash cam and it clearly shows the lorry hitting all along from back to front of my Toyota RAV4. I'm just waiting for AA investigators to view it....

I had a hire car after an accident - why am I now being asked for information about it?

In May, someone drove into the back of my car. She admitted full liability and I had a witness. My car got written off and I sustained a whiplash injury. During this time I had a hire car, the hire company...

Third party are refusing to pay out after an accident - what do I do?

I had a no fault accident and my insurance passed me onto an management company, who provided a replacement hire vehicle so I could keep working. Now third party are refusing to discharge the payment....

A driver hit my car and admitted liability - why am I now being taken to court for a counter claim?

I was involved in a car accident last year and the other party admitted liability. His insurance company rang and confirmed liability both to me and my insurers. My insurance duly paid for all the repairs...

My Citroen C4 Picasso has previously been repaired - can I reject the car because the dealer didn't tell me?

I took delivery of a Citroen C4 Picasso about six weeks ago from a recognised Citroen dealer. After having cleaned it several times I've become aware of extensive damage repair. I was made aware that it...

My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

My Ferrari was in an accident but I don't trust it to be repaired - can I make the insurer pay out?

I have been unfortunate enough to be involved in an accident. My Ferrari has an agreed value over £200,000 and repairs are circa £90,000 - however I don't want it repairing. I will not have confidence...