Engine lost oil after a service

Hello, Last Monday I took my Hyundai Trajet 2.0 diesel 2002 to be serviced, have a brake hydraulic issue fixed and a cam belt change. I picked up the vehicle on Wednesday with 124,295 miles on it and...

Jaguar XF boot lid rubbing on bumper - is this normal?

I took receipt of a new Jaguar XF three months ago. I have covered 7000 miles and have noticed the boot lid is catching on the bumper. It has rubbed through the paint. When stationery the boot lid is approximately...

MINI One gearbox failure

I bought a second hand MINI One with a full service history from a local dealer. It had 52k on the clock and was five years old. After eight weeks I returned the car with gearbox problems. The dealer claims...

Dishonest cyclist claims I hit them with my car - what should I do?

I was driving and waiting to pull out from a side road to a main road in my car. Just before I pulled out I saw a cyclist and therefore stopped. The cyclist continued, had a wobble and fell off. The cyclist...

Paintwork damage - what are my rights?

I bought my car new from a dealer four years ago. However, a year ago, the paintwork started bubbling on one of the doors. The dealership looked at the car, and claimed it had been resprayed - which is...

Ford C-MAX gearbox failure - what are my legal rights?

Seven months ago I bought a 2006 Ford C-MAX TDCI automatic, which only had 48,000 miles on the clock. I purchased the car from a local dealer and have covered 2000 miles since buying the car. Last night...

Vauxhall Insignia engine seizure - what are my rights?

I bought a 2010 Vauxhall Insignia 2.0 CDTI in March and took out a service plan with the dealer, who has serviced the vehicle since then. The vehicle had been running very well until one week I couldn't...

Should the dealer replace my clutch FOC?

I had a complete burn out of the clutch on my 2013 Volkswagen Golf manual at 40,000 miles. Volkswagen are refusing to cover it under the warranty because they could not identify a manufacturing fault....

Car supermarket has sold me a dangerous car - what should I do?

I recently used a car supermarket to purchase a second car. I used this company because I thought they were reputable and on their website stated their cars were comprehensively checked. However upon driving...

Faulty car - what are our rights?

I recently purchased a used (2008 model) BMW 1 Series. When driving it home from the dealer the engine management light came on. I looked in the car's manual and the warning symbol had already been marked...