Can't drive new car due to registration problems - Is he dealer liable?

I ordered a new Ford Mustang in January and was told that delivery would not be until September 2016. In the meantime I bought a specific "66" number plate from the DVLA to put on the car (£400). My car...

VW emissions scandal - Am I due compensation?

I have just received a letter from Volkswagen inviting me to make an appointment to have the software updated on my car to address the issue of the emissions scandal. Having just heard that it has agreed...

Parking ticket from airport - Pay or ignore?

I have received a parking fine for a supposed violation at Newcastle airport. Is this a private company? Can I ignore the demand? Will they need to pursue me for the fee or should I appeal and not ignore...

Volkswagen Golf ESP warning light

I purchased, privately, a Mk5 VW Golf 1.9 TDI on an 07 plate with a full service history just over one year ago. Approximately two weeks ago the ESP warning light came on. I took the vehicle to my local...

Bought a used car with dodgy brakes - What should I do?

I purchased a used 2013 Honda Jazz with 42,000 miles on the clock. I did notice corrosion on the all the brake discs at the time and the rears were quite heavily corroded. The comment by the salesman...

Bought an unreliable car from a dealer - What should we do?

We bought a Nissan Almera Tino from a dealer for £695. We accept that this isn't a great amount of money, but we expected a decent runner. In the advert it was stated it had done 80,000 miles, but it was...

Can I reject my Nissan Qashqai over loss of power?

I currently lease a Nissan Qashqai 1.2DIG-T. I've had it for about 18 months of the three year term and it has started to lose power and display a error message. This is the third time now within a three...

Trader refusing to supply documents

I bought used car from a trader. When I collected the car the seller said he couldn't provide a receipt due to computer problems and would send it later. He is now refusing to provide any documents. Can...

Incorrect mileage on MoT certificate

How I can get the VOSA to amend an MOT certificate? My current one has the wrong mileage (they put the job number instead) and despite having the invoice which clearly shows this VOSA will not amend the...

Brake caliper rust on BMW 5 Series

In September 2016 I bought a brand new BMW 530D M sport. It was a big purchase for me. After around 6-7 months I noticed surface rust on the brake calipers (braking performance is fine). I mentioned this...