Volkswagen Scirocco gearbox failure

The gearbox on my Volkswagen Scirocco 2.0 diesel failed at high speed on a motorway, with the wheels locking solid. A frightening experience. Gearbox is shot and my local dealer wants more than £3500...

Bought a car that is not as described - what can we do?

My son test drove a Mercedes-Benz SLK200 last week. The seller was not available but his girlfriend let my son test drive the car which he agreed to buy for £5800. As my son was not available to pick up...

Discovered my used car has undisclosed repair - what should I do?

I bought an ex-demonstrator from a main dealer but, after some months, I suspected there had been some bodywork repair on the rear quarter. I would have asked about this during purchase but nothing was...

Driver refuses to admit crashing into my car - what should I do?

A driver of another vehicle reversed into me while I was stationary. The other driver is now denying the collision took place and the accident management company are asking me to sign a document for them...

Volkswagen Golf Rejection

I thought I would make you aware of the following issues that I've had on my 2016 registered Volkswagen Golf GTD. Under warranty, the following has been replaced and I am now going through the process...

Faulty MINI Cooper Clubman - who's to blame?

I have owned from new a MINI Cooper Clubman Diesel which has been supplied and serviced by our local main dealer. The car has been through four turbos under warranty and three months after the last turbo...

Garage can't fix my car - what are my rights?

My Renault Captur (2014) went in for a service after it failed to start eight weeks ago. The garage stated first of all it was the ECU, then the central locking was faulty, they thereafter blamed the faulty...

Discovered my Audi A5 quattro is front-wheel drive - what are my rights?

I bought a Audi A5 TDI quattro two years ago. A few weeks ago - while getting some new tyres fitted - I was told that my car is front-wheel drive and not a quattro. I have since been back to the dealer...

Parking firm is threatening court action, despite the fact I've paid the fine

I paid a car parking fine on the day I received it - £60 on January 12th 2016. I received a letter this morning from a debt recovery firm asking for £160 for non-payment. I checked my bank account and...

Discovered my car was in a serious accident - is the dealer liable?

I bought a vehicle from a dealer 12 months ago. The HPI check was performed and was clean. Last week I moved house and tried to change my address on the V5C; however, the DVLA has told me the car is a...