Data Unprotected Fact

Is the DVLA in contravention of the Data Protection Act by giving my name and address details to Parkingeye Ltd? This is a private company and the ‘offence’ was not a police matter.

Unused car

Our son has been at university in America and for the past four years his car has stood on our driveway. Apart from the obvious problems of getting it back on the road, a friend tells me that there is...

Skid row

I found the following info on the Bosch website: “ESP is to be mandatory for new passenger-car and commercial vehicle models from November 2011, and for all new vehicles from November 2014. The European...

Insurance Renewal

My wife has recently renewed her insurance policy through Castle Cover (who I have used for years with car and house insurance). She completed the deal but a couple of days later she received a letter...

Driver claims accident was 50/50 when it was his fault - what can I do?

I recently had an accident and the other party is claiming that the accident was a 50/50 event when in fact it was all his fault. The accident happened in busy road conditions so there were many witnesses...

Bought a bad car, what are my legal rights?

We bought a used Ssangyong Musso last August from a garage for £1500 (reduced from £2000). We were given a three month warranty and a 12 month MoT. We first had a problem with the immobiliser and often...

Obtaining a V5 for a car owned by someone deceased

My partner and I are moving in together, she's selling her house. However in her garage is a car owned by her late partner who died four years ago. Frustratingly, he left no will or instructions and after...

bought VW golf '07 4 months ago - ESP/ABS light on continuously

We bought an '07-plate VW Golf from a dealer four months ago. The ESP and ABS light came on, and they've said since our warranty is out they won't fix it. They've said to contact VW dealer, but want £75...

Can a garage ask for more cash on a part exchange once the deal has been agreed?

I agreed a part exchange value with a local garage for my wife's car. The deal was done and she collected her new pride and joy. The next day the garage called to say that they want a cash contribution...

Surprise call following reporting an accident to the police

My parked car was recently hit and the driver did not stop but a neighbour took the number plate I phoned the police and reported what had happened. A couple of days later I received an unsolicited call...