Faulty Nissan Qashqai

A friend of mine has just bought a secondhand Nissan Qashqai from a small dealer 100 miles or so away from where she lives. She took it to her local Nissan dealer for a service and they told her it needs...

Clutch failure after 4 months - should the dealer pay for repairs?

Six months ago I bought a used Hyundai Santa Fe from an independent garage. The car was sold with a full service history and also came with a 12 month warranty. The car suffered clutch failure after a...

Clutch slippage in Mitsubishi Outlander

I bought a used (2010) Mitsubishi Outlander last year. I towed my caravan last week and noticed clutch slipping in high gears only. The car has done 30,000 miles. Should I have to pay or should I call...

Refused warranty claim on Evo X

Mitsubishi has refused a warranty claim on my Evo X. The car was registered in 2011 and is still within warranty. The engine suffered catastrophically failure four weeks ago and the engine was inspected...

Faulty used car - should we expect the dealer to fix it?

My company has purchased a one owner, low mileage secondhand 2009 Vauxhall Zafira with a warranty (purchase price £6999.00). The vehicle was delivered one month late due to ‘unforeseen’ problems and since...

Dealer warranty is not worth the paper it is written on - what are my options?

A couple of months ago I bought a used BMW 5 Series (2011) from a dealer. The car was sold with a warranty, which covers all suspension and parts. A month after I bought the car the rear suspension dropped...

Can I take a car to another dealer for warranty work?

If you buy a car from one dealership can you take it to another to have any warranty work done?

Air con damaged by stone entering engine bay - is this a warranty issue?

I own a new Volkswagen Golf 2.0 GT Bluemotion diesel. A few weeks ago the air conditioning stopped working. The local Volkswagen dealer diagnosed a damaged condenser, caused by a stone. I have questioned...

Roof discolouration - is this a warranty item?

I have just bought a 2013 BMW 320D and after giving it a proper clean this weekend I have found a discoloured area about 12 by 6-inches in the centre of the roof. The car is silver in colour and the area...

Am in danger of invalidating my vehicle's warranty?

I have been told that I have to fit a particular model of reversing camera to my new motor home (as the motor home is already wired for this) and that it has to be fitted by the dealer I bought the motor...