Most recently answered legal and consumer advice questions
I'm thinking of selling my BMW 3 Series privately. It was declared Cat D in 2014 and had an engine replacement after I bought it back from the insurer. Since then, it has been okay. If I sell privately,...
Someone let his shopping trolley run free, which hit my tailgate causing £500 worth of damage. A witness saw what happened and took note of his car reg as he drove off. I've asked the DVLA for his details...
I had an accident on 10 October 2016. It was a foggy and wet morning, around 6:20am, and vision was around 100 - 150 metres. So I was using my front and back fog lights. A driver was tailgating me and...
My Vauxhall Vivaro went in for a repair under warranty on 31 July 2017, they continue to be unable to fix the fault and are unable to locate the part. As a sole trader, I've lost six weeks of income and...
Is there a time limit on rejecting a new car as unfit for purpose?
I contacted my insurers to inquire about getting some vandalism repaired on my Range Rover, but it turned out the excess on my policy (which also has protected NCB) was more than the cost of repairs so...
I stated on a comparison website that I am a resident in the UK from birth, when in fact I've only lived in the UK since 02010. The insurer asked for some documents shortly after the policy was taken out....
I received a PCN from Parking Eye for overstaying. I paid for 120 minutes and stayed 147 minutes. We planned to pay for any excess when we left by buying an extra ticket. When we tried to do this (on two...
I had the Volkswagen emissions fix done in February. Then had to pay shortly afterwards for EGR valve with a reduced goodwill rate of £500 as car kept going into limp mode. Performance has been worse since...
I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following day, I noted that the rear bumper was actually...

