Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured?

I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that the interior light and windscreen washer weren't...

Can I legal action be taken against a dealer who registered a new car to someone else first?

A friend bought a car eight weeks ago from a broker who was introduced through autoeBid. Both promised in writing that the car would be first registered to my friend. We chased the DVLA when the V5C didn't...

Can I reject an unsatisfactory vehicle after six months?

Can a HPI car bought brand new be rejected on grounds of unsatisfactory quality alone or does it have to be unsatisfactory quality and not fit for purpose? I have an independent vehicle examiner's report...

Can I reject a car advertised with full service history because the seller will not provide me with the service book?

I purchased a 2012 Vauxhall Corsa SRI (54,000 miles) on 25 February 2017. It was advertised with a full service history but when I went to go and pick the vehicle up the first thing the dealer did was...

My new car was damaged and repaired before delivery - can I reject it?

My new car was due to be delivered today. I received a call yesterday afternoon to say that it would not be delivered as it was damaged by the car valeter. I don't know the extent of the damage. It is...

How do I reject my new Land Rover Discovery Sport based on misleading claims about mpg?

I recently bought a Land Rover Discovery Sport 150 E because it was advertised as having better fuel consumption than previous generation Land Rover. However, I only get 40 mpg over the first 1500 miles...

My BMW X5 was mis-sold as having a 'full service history' - will this affect the resale value?

I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing and I have confirmation that this was "To follow"....

Can I reject my Jaguar XJ based on the grounds that the dealer didn't disclose the true service history?

I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them. It did not come with a service book but I have...

Is £4000 for a 2009 Honda Jazz 1.4 with 62,000 miles and dubious service history a fair price?

After much thought, I picked out a 2009 Honda Jazz 1.4 manual with 62,000 miles on the clock for £4000 from a local dealer. I don't currently have a car so it's been difficult to locate a decent car for...

Can I get a refund from the dealership who mis-sold me a damaged Renault Captur?

I bought a year old Renault Captur at the weekend and it appears to be a nice, well-kept car. However, driving it home I noticed what looked like specks of dirt on the centre of the windscreen. On Monday...