Make it snappy

I own a 2004 Mazda 3 diesel, bought from a Mazda dealer as an ex-demonstrator. During its warranty period it was serviced by the same dealer, and for its 72,000 mile service in July 2008 I asked if the...

Bob, Ted, Carol and sue too.

I am having to sue Ford for an apparently known fault on an engine. The car was stopping and going into limp mode, black smoke, and stalling. I sent it to a local workshop that had serviced the car regularly,...

DB7 Year Switch

I recently purchased a very nice Aston Martin DB7. It was my wish to then have the car thoroughly serviced and Waxoyled as required, and this was undertaken by a specialist I know. During his work he found...

Order in the house

I have ordered a new car from a franchised dealer, only to find his quotas have been exceeded for the next few months. Am I entitled to my deposit back so I can find a dealer who can process my order?...

Radiating badwill

I recently bought a car from a car dealer some distance from home. Before leaving the car lot I pointed out that the coolant level was way below the minimum line but the dealer assured me that topping...

X Klamation

I have just bought a 2003 Jaguar XK8. I was told I would get a 12-month warranty with the car and when it was delivered by the salesman, I was asked to sign the warranty form that was then placed in a...

Public enema

What would be a dealer's comeback if someone sold him a car that has missed a service and needed a reconditioned engine to be fitted at two and a half years old? If the car was serviced just before the...

Ka-by-Ka breakdown

My friend bought a V reg Ford Ka on 2nd March this year that had a current MOT dated from January 2009. A garage has told her that the car would not pass an MOT now, only 8 months later as - 1. the chassis...

Polos wear memorial

I am writing to ask for some advice regarding our brand new VW Polo that we bought 2 months ago as part of the scrappage scheme. I also have an 05 plate Golf TDI with 100k miles and never any problems. With...

Dealer, or no dealer?

My neighbour, a taxi driver, needed a newer used car. A local dealer had nothing suitable on his stocks but said that his wife was selling her car. My neighbour went to view the car at his house. He liked...