Faulty DAB on E-Class - Where do I stand legally?

Please can you advise how I stand legally with a DAB radio that is not fit for purpose? I have had 14 month battle trying to get my local Mercedes-Benz dealer to repair the DAB system in my E-Class Cabrio....

How can I prove my car was damaged before it was delivered to me?

I collected a new SEAT Leon ST just before Christmas, which I am very happy with. After five days of ownership I noticed a small dent, chipped paintwork and scratches to the front wing and bumper. I was...

Corroded head gasket - should Kia pay for the repairs?

I purchased a used 2009 Kia Picanto last year from a dealership. One evening after work the car started shuddering and making an awful noise. In the morning the car didn't even start at first instead the...

Suzuki Swift has faulty DAB - What are my rights?

I collected my new Suzuki Swift four months ago and it featured a dealership fitted sat nav and DAB system. Within days the DAB system would not hold pre-set stations, this was blamed on poor signal by...

Can a garage charge me for not fixing a fault?

I have a 2002 Volkswagen Golf. One of the rear doors failed to open and then a month later the other rear door got stuck and remains locked. A local garage could not fix the problem, so I took it a Volkswagen...

Driver who caused crash has fled to Romania - what should I do?

My partner was driving along and hit by a Jeep SUV that was pulling out of a nearby driveway. We called the Police and the driver took responsibility over the accident and showed his insurance cover letter...

Diesel repeatedly leaking into sump

Since buying the car in Jan 2015 it has suffered from diesel leaking into the sump from the fuel pump on 3 occasions. On the first 2 occasions the pump was replaced under warranty after being off the road...

Should my approved used Mercedes Benz have a full service history?

I bought an approved used Mercedes-Benz C-Class from a franchised dealership and was told it had full service history. We requested the documentation several times during and after the purchase of the...

MINI Cooper gearbox failure - should the dealer pay for repairs?

Five months ago I bought a 2003 MINI Cooper from a dealer. The car was sold with 12 months warranty and last week the gearbox failed. The dealer isn't interested in paying for the repairs and says it's...

Incorrect engine problem diagnosis - what are my rights?

When the engine management light came on my Honda Jazz (2001 model) the car started to cut out my local garage could not diagnose the problem, but gave me the details of the fault code and recommended...