Most recently answered legal and consumer advice questions
I have just collected our used (2012) Audi A3 from an approved dealer. On the drive home we noticed that the windscreen is severely scratched in several places, which we didn't notice on the test drive....
We recently bought a 2013 Volvo XC70 D4 for £24,580 from a main dealer. After collecting the car we found a faulty fuel gauge and the car went to our local Volvo dealer for a warranty repair.
However,...
My son bought a Chrysler 300C Touring five months ago with 30,000 miles on the clock, one owner and full service history. It broke down last weekend with a failed swirl motor and broken turbo pipe and...
I've recently had the PAS red-warning light appear on the dash of my 2009 Skoda Octavia. Since then the steering has become unbelievably heavy.
I called the AA and they diagnosed a fault in the control...
Can I expect Vauxhall to pay anything towards replacing the coil on my Meriva which has failed after 40,000 miles and four years?
I have been stopped and issued a ticket for defective brakes on my motorcycle. The punishment is a £100 fine and three points, this is due to me apparently have no rear break pad left on my motorbike brakes.
I...
I parked in a multi-storey car park recently, but did not have sufficient change to pay, so used pay by text message option. A couple of weeks later I received a demand for a parking fine for £100 - or...
My son purchased a new Renault Master van five months ago. He paid extra for the van to be lined with plywood. Two months after buying the van he became aware that the plywood had been screwed into the...
I've seen a KIA Sorento for sale. The car looks to be in great condition, with 64,000 miles on the clock for just £6000. However, there'a catch, the owner is in the USA.
The sale is being dealt with by...
Three weeks ago I bought a secondhand SsangYong Musso. The car was sold with a full MoT and said to be in full working order. However, after having the car serviced by a local mechanic, I've been told...

