Most recently answered legal and consumer advice questions
I bought a car from what I thought was a private seller, but have since found out the seller is a dealer. To make matters worse, the car is not fit for purpose and has been deemed to be unroadworthy. Is...
Last week I had a quote from my local BMW garage for £300+ for changing the glow plugs on my BMW 5 Series (2003). I gave them the green light to do the work, but have now been told that they’ve snapped...
I have a 2011 Volvo V60 with a gearbox failure. It is 37 months old and has done 48,000 miles. The twist to my story is that I took the car in for a service one month before expiry of the warranty and...
My son purchased a five month old Hyundai i30 in August 2012 from a dealer. Over the past year several large sections of paintwork several inches in diameter have come away, mainly around the front bumper.
My...
I recently bought a 2002 Volkswagen Golf for my daughter who is learning to drive. We paid £650 and the car was taxed and MoT'd for one month. When we bought the car the MoT was a clear pass with no advisories...
I've removed the DPF and EGR from my Vauxhall Signum, due to constant engine problems. Is the car legal if the model is pre-2008?
I recently purchased a 2007 Isuzu Rodeo for £7200 a few months ago. Today, the engine started making a strange noise and the car then refused to start. My local mechanic thinks it’s something to do with...
I have a 1999 Nissan Serena FX diesel on Republic of Ireland number plates sitting on my drive. I would like to know what is the best option to get some of my money back on it. The problem is that I purchased...
Two weeks ago I bought a 2008 Mazda 6 with cash from a trader. The car is a 2.2 diesel estate with 68,000 miles on the clock. The problems started when the engine oil light flicked on. The engine then...
I am non-resident in UK but own some properties, pay income tax and council tax. I am having difficulty insuring my car as most companies will now not insure non-residents. Do you know of a company which...

