The clutch on my 2015 Ford Focus broke after 9000 miles - should Ford pay the £1227 repair bill?

I own a 2015 Ford C-Max 1.0-litre EcoBoost. The clutch burnt out on the M25 in horrendous traffic, I was lucky I found a stretch of the hard shoulder without an accident happening. Ford refused to pay...

Our Ford Focus is leaking coolant - will Ford help pay for repairs?

Our four year old Ford Focus 1.0-litre Ecoboost, with 25,000 miles, went in for its annual service and MoT today (main Ford dealer). When we went to collect it, we were told it was suffering from a major...

An electrical part supplied by Nissan failed after five months - are Nissan liable?

The heater resistor pack on my Nissan Note failed and was replaced by my local Nissan garage for £172. The part supplied consists of two parts, the resistor and heat sink, and the wires and plug that go...

Part of the convertible roof on my new car has broken off - where do I stand with getting this fixed?

I bought a Mini Cooper S convertible recently and within a week, an interior cover running across the width fell off. I took it to a garage and found out that the clips are broken and the garage is unable...

Is Ford liable for the clutch on my new Focus failing after 16,500 miles?

The clutch on my new Ford Focus failed after only 16,500 miles (20 months). Ford Customer Relationship Centre say "no defective part" and blame me for "riding the clutch". We may not be the best clutch...

I was charged a diagnostic fee after being told I wouldn't be - any suggestions?

I booked my car in for aircon failure and was told the diagnostic fee wouldn't be charged if work was done. I had work done (for £840) and find the diagnostic fee was charged after all. The phone recording...

My Citroen C4 Picasso has previously been repaired - can I reject the car because the dealer didn't tell me?

I took delivery of a Citroen C4 Picasso about six weeks ago from a recognised Citroen dealer. After having cleaned it several times I've become aware of extensive damage repair. I was made aware that it...

My Vauxhall Meriva needs a new engine - do I have any recourse against Vauxhall?

I have a 2010 Vauxhall Meriva 1.4 turbo that's around 41,000 miles. Driving on the motorway last week, it began to lose power and then completely died. Had it recovered by the RAC and taken to a local...

The catalytic converter light keeps coming on since the emissions fix - do Volkswagen need to repair it?

I have a Volkswagen Tiguan and, since the recall, the car has had to go back to Volkswagen three times because the catalytic converter warning yellow light keeps coming up. Car has been with Volkswagen...

I bought a car that was possibly written off - where do I stand legally?

I've just bought a car on finance. When the company went to change the logbook online, the system wouldn't work. We filled out a form for a new logbook and I was told by the finance company that the car...