Most recently answered legal and consumer advice questions
My brand new Mercedes-Benz E300 has suffered a number of faults with the hybrid system, braking down within three days of delivery. The car has been at the dealer for three weeks and I have been told it...
I have recently received a parking charge notice for going 50 minutes over a three hour free parking period at a local shopping centre. It is for £85 or £50 if paid within 14 days. I accept that I went...
I bought a used Jeep Grand Cherokee three months ago from an independent dealer. The car only had four months left on the MoT, but I didn't think that would be a problem as there were no advisories on...
I ordered a brand new Audi Q5, which was delivered today. However, the car is in the wrong colour. What should I do?
My daughter purchased a used Peugeot 3008 (2010) with 60,000 miles on the clock and full service history from a car supermarket. Yesterday it broken down with what appeared to be a clutch failure. Our...
I took delivery of a new Hyundai i40 Tourer Premium SE on 5th April 2014. All seemed OK except the gear change pretty rough. This did not improve with use. On 24th June I did my first long journey, a round...
Three months ago I purchased a 2008 Volkswagen Scirocco with 45,000 miles on the clock. The car is a petrol mdoel and I bought it from a main dealer in Leeds. After a week of driving the car a variety...
I took receipt of a BMW 535 M Sport three months ago. Two days after delivery the in-car computers displayed a "Vehicle Train" notice. The dealership said to ignore the message as it was probably a "software...
I have a new car on order with with a stated delivery date of mid/end of July. After a querying phone call to them on the 23/4th July I was given the registration number. It is now 4th August with no more...
I brought a used car from an independent garage 10 months ago with a newly changed cam belt by the same garage. Five months and 8000 miles later the cam belt snapped. The garage has since made a warranty...
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