Seller refused to repair faulty car - what can I do?

I bought a 2005 Chrysler 300C for £7500 in March. A month later the swirl flap motor failed. The car has been at the dealer for a month now. The selling garage refuses to accept responsibility under the...

USed car broke after two weeks - what should I do?

I bought a used Ford Focus (2005) two weeks ago and the gearbox cable selector broke. The garage I bought it from fixed it, but now the car is difficult to drive and change gear. What can I do?

New car covered in scratches - should I reject it?

I took delivery of a new Audi A1 three months ago. After several weeks I noticed tiny marks on the bonnet. The car was subsequently taken to the dealer’s workshop in an attempt to polish the marks out....

Incorrect car insurance - is the dealer to blame?

I bought a manufacturer approved used car last week. As part of the deal I was offered seven days insurance cover among other things. I was also contacted by insurance company to extend the seven day cover...

Mazda 6 engine problem

We bought a 2009 Mazda 6 in September 2013. It broke down recently, with complete engine failure. The cause is unknown, but the oil and filter are suspected and cost of repair is approx. £6000. The garage...

How much does it cost to register a Spanish car in the UK?

Approximately how much does it cost to re-register a Spanish registered car in the UK. The car was first registered from new in Spain in 2012.

Why is my Skoda Fabia vRS making a buzzing noise?

I own a 2012 Skoda Fabia vRS. Further to engine replacement due to high oil consumption, my engine has made a metallic buzzing chain like noise when I accelerate in second and third gears, up to say 4500...

How can I get my deposit back from a dealer?

I was interested in buying a nearly new Vauxhall Insignia. The model I wanted was available from an authorised dealer and the salesman offered to bring it down. After agreeing a price on my existing car...

Discovered my Caddy has a damaged engine

A few months ago I bought a 2008 Volkswagen Caddy van. I soon realised that it had been sold with a damaged engine, but was unable to get the seller to respond to my emails and phone calls. There have...

Engine seizure in Sprinter van - Should Mercedes-Benz pay for repairs?

In 2013 the engine on my 2007 Mercedes-Benz Sprinter seized and the van was recovered to my local garage. The garage said the seizure was due to the fleece filter within the engine being blocked, which...